What if Pinduoduo merchants refuse to apply for a refund?

Solutions to Refusing Refund Applications by Pinduoduo Merchants;

1. Apply for customer service intervention in Pinduoduo: Pinduoduo also has customer service, just like Taobao's customer service intervention. It is also an official means to help consumers defend their rights. If the seller refuses hard and negotiation fails, everyone can adopt this means;

2. Formal complaint: Submit relevant evidence and materials and complain to the seller. The relevant staff of the platform will generally handle it properly, and the efficiency is not bad.

3.3 15 Complaint: There are many complaint channels. 3 15 Official, China Consumer Protection Association, and even public security and people's courts are powerful ways for us to safeguard our legitimate rights and interests.

Matters needing attention in online shopping

Try to choose an e-commerce company with large scale, high credit rating, good reputation, large transaction volume and high consumer evaluation. Don't trust the search results of network engines, let alone trust and click on links from unknown sources. Judging from the previous complaints, there are many cases in which merchants are found shopping through online engine search, the product version is wrong, and they are blacked out after payment.

Shopping through a formal trading platform can quickly solve disputes even if they occur. It is necessary to understand and clarify various preconditions for merchants' preferential activities, and resolutely resist unreasonable terms such as "no reason to return the goods within seven days" and "the deposit will not be refunded".