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Summary and Selection of Personal Sales in 2023
Sales staff need to be responsible for the decomposition of sales targets of their respective regions and customers, formulate effective schemes or new products and product combination schemes, and follow up the implementation of sales targets. Below I bring you a selection of sales personal work summary in 2023, I hope you will like it.
Selected articles on personal work summary of sales in 2023 1 20__ The past year has given me a lot of gains and more thoughts. This year, I will summarize my work achievements, work harvest, thinking and future work plan.
I. Work results
1, content, first find a breakthrough from the drainage, add some potential customers online, and add their WeChat. The second is to send a high-quality circle of friends. The benefits of sending a circle will affect your potential customers, dormant customers, increase customer stickiness, and let customers know the latest developments. Because the content can give them a sense of value, you are not blocked. Third, write articles, write articles that customers are very concerned about, shake hands with them, and gain the trust and recognition of the other party. Visit forums, post bars, play Tik Tok, and be active in different media platforms; Offline drainage is to participate in exhibitions, get some new personal information, meet old customers, and increase mutual trust and tacit understanding again.
2, housekeeping information summary, identify customer quality, increase customer stickiness, and record customer needs in time; Waking up sleeping customers saves time and cost than digging up new customers; While accumulating the customer list, delete some regular customer information.
3. After the goods are delivered to the customer, prepare the records of the customer's requirements and feed them back to the headquarters, track the delivery time of the goods and feed back the first information to the customer. Keep track of the goods, and feedback the information to the customer as soon as the goods arrive.
4, good after-sales service, increase the customer's trust in you, the purpose is to let customers introduce her friends to us, forming a positive cycle.
5. Training: One is to cooperate with the e-commerce training school to train e-commerce knowledge, and the other is to train my customers to share some professional knowledge, such as seabuckthorn, sales experience and consumer psychology. Let customers copy and paste to increase sales.
First, let's talk about business value. The sales performance of _ _ accounts for a relatively large proportion. This year, I will focus on _ _, and the products of other specifications are weak, so all products should go hand in hand; The second is the value of service. The only way to multiply customers is to support customers and make them more sticky. From the enjoyment of knowledge to the enjoyment of experience, it needs output and forced input, and often provides some valuable knowledge for customers to be handy. Third, enhance the value, because there are limited customers to support, and there is no team. At present, a team needs to be established.
Second, the work harvest and thinking
1, I got my wish. Customers often send me some hometown specialties and children's food, clothes and gifts, and also help me forward articles written from the media to help me publicize the benefits of seabuckthorn to the human body.
2. I have made achievements. Compared with _ _ years, my grades have doubled, which gives me more courage to talk to some experts.
3, gain confidence, let me know that there is a heart that dares to accept everything, which is a kind of confidence.
4, hair, doing sales and doing other things. First of all, while keeping pace with the times, we should also combine the current social atmosphere and do a good job in sales with reverse thinking. You should also know how to use tool thinking, such as reading notes and work summary, and learn to use mind maps, which is more convenient; Depth of thinking, the ability to grasp the reasons through phenomena; Organic thinking, everything in the world is inextricably linked, and there is always a reasonable explanation behind seemingly unreasonable arrangements; The general idea is to combine your own experience and turn the knowledge of different majors into your own use. There is also the importance of knowing people, which is also one of the best ways to achieve your career.
Three. Future work plan
1, expand new product channels, combine product features with old customers, and keep pace with the times and broaden channels.
2, one-step drainage, data activation, timely tracking of customers, docking with customers. The most important thing is to establish a perfect database, make memos, describe customers and classify customers. According to customer classification, select communication date, etc. The purpose is to do detailed work for sales.
3. Set up your own sales team. In the early stage, you must learn books that assist sales, which requires your own efforts. Regular analysis with your own customers is the most effective way to output mandatory input; Learn from experts, establish your own expert magnetic field, and be a knowledgeable salesman in the new era; Establish a thinking mode that keeps pace with the times, study more and think more about the gains and losses in work and life.
The above three points are my 20__ summaries, and I hope each summary can give me more promotion. Thank the leaders for giving us this platform, thank the colleagues who accompany us day and night, thank every hard-working colleague in the base, and thank everyone in life for meeting!
Summary of Personal Sales Work in 2023 The year's work is drawing to a close. On the basis of summarizing the previous work, I carefully compared and checked one by one, and objectively evaluated my work and actual performance. With the sincere guidance and help of leaders and colleagues at all levels in the company, I faced up to the shortcomings and deficiencies in my work, actively exerted my work achievements, worked hard to overcome the shortcomings and maintain my achievements, and basically completed my work independently. Now I mainly do the following work this year.
I. Main tasks and business completion
1, summary of completion (see you for details)
2. Analysis and explanation of unfinished situation (the specific situation is up to you).
3. professionalism
When I first arrived at the real estate, I was not very proficient in real estate knowledge and unfamiliar with the new environment and new things. With the help of company leaders, I quickly learned about the nature of the company and the real estate market. As a member of the sales department, I feel a great responsibility. As the facade and window of an enterprise, a person's words and deeds also represent the image of the enterprise. Therefore, we should improve our own quality and set high standards for ourselves. On the basis of high quality, we should strengthen professional knowledge and skills. In addition, we should have a broad understanding of the whole real estate market and stand at the forefront of the market. After this period of training, I have become a qualified salesperson and try my best to do my job well.
A seemingly simple job needs more care and patience. Throughout my work, providing all kinds of sales materials, ordinary and monotonous work has become the cornerstone of sales assistants. By managing these materials, I can learn more about the company's real estate projects and related customers, from unfamiliar to familiar. I'm not familiar with it at first, so I'm often caught off guard when answering customers' calls. The sales department is the external image window. Every question we answer from our customers is closely related to the interests of the company. Everything we say is responsible for the company, paving the way for establishing a good company image. I feel deeply inexperienced in this respect. Department leaders and colleagues have extended a helping hand to me, giving me a lot of good suggestions and help to solve problems in time. After receiving a customer every time, we should also be good at summing up experience and mistakes to avoid the recurrence of similar mistakes and ensure new improvements in the next work.
With the deepening of my work, I have begun to contact the customers managed by the sales department. Telephone dunning is a language art, which requires not only good expression but also some experience. As the saying goes: "Customer is God", it is my bounden duty to entertain visiting customers and establish a good company image in customer psychology.
As far as the overall work experience is concerned, I think the working environment here is quite satisfactory. First, the concern of leaders and the continuous improvement of working conditions have given me motivation to work; Secondly, the friendship, care, cooperation and mutual assistance among colleagues make me feel comfortable and practical in my work.
Second, the improvement of the current work
With the ups and downs of the real estate market, the company entered into a joint venture with Company X in 20__ to jointly complete the sales work. I actively cooperated with the employees of Company X, with the aim of sales, and under the guidance of the company leaders, I completed the formulation of the operating price and completed the advertising in advance, which laid the foundation for the sales climax in 10. Finally, it ended with a good result of completing the contract amount of X million yuan in X months. After the baptism of this enterprise, I have gained a lot of professional knowledge and improved in all aspects.
In the late 20__ year, the company cooperated with X company, which was another major change and qualitative leap of the company. This period is mainly aimed at the sale of houses. After the pre-sales department implemented internal subscription and other means, the hot scene of X was created. In the sales department, I hold two positions in the sales industry. Faced with the increase of workload and the systematization and normalization of sales work, the work seems heavy and moderate. At the opening ceremony, I basically have to work overtime every day to finish my work.
After more than a month of familiarity and understanding, I immediately entered the role and completed the work skillfully. Due to the huge amount of house payment, I have been cautious and serious in the process of collecting money. Now I have collected tens of millions of house payments, and all accounts complement each other without any mistakes. In addition, in the monthly work summary and weekly meeting in the sales process, constantly sum up your own work experience, find out the shortcomings in time and improve as soon as possible. In a short period of three months, the sales department cleared all the houses in the second phase and all the remaining houses in the first phase were sold out, which was inseparable from the efforts of me and other sales members.
In short, although some achievements have been made in the past year, there is still a certain gap from the requirements of the leaders. I will further strengthen my study, work hard, give full play to my personal advantages and make due contributions to the further success of the company.
It's time for quarterly summary, reflection and improvement. When I made my work plan at the beginning of this year, I told myself that I would grow a little every day and change a little every month, hoping to make a leap in my thinking and learning attitude during this year.
A summary of personal work in the first quarter 20__
1, the works of "Intelligence Gathering Group"
Under the guidance of teacher Fei, the fund sales reform in the first quarter has made substantial progress. The quarterly key fund investment strategy report, monthly fund phased evaluation, fund statement, quarterly fixed investment fund investment strategy report, weekly fund current affairs short message sending and fund issuance information short message sending are carried out in an orderly manner.
In March, in the sales process of "Yin Hua 90 Fund", we made arrangements in advance, studied in a unified way and competed with each other. In the end, we achieved more than 5 million achievements in this fund sales, ranking fifth in the company.
2. Think about the problems existing in the work and solve them properly.
Go home from work every day, arrange fifteen minutes for yourself, review the gains and losses of the day's work, find the weak points in the work, think about the existing problems, try your best to put forward feasible solutions and solve them in time the next day.
Two. Work plan for the second quarter 20__
1. Improve fund customer service.
At present, the business department needs to fundamentally change the business model, change the traditional over-reliance on brokerage business, and turn the business department into a real marketing customer center. Then, our service is crucial.
The fund sales work of our business department has gone through eight years, during which more than 1000 fund customers and hundreds of millions of fund assets have been accumulated. How can we better serve these customers, tap their potential and revitalize their fund assets?
Hold a special fund investment club every quarter, and arrange a theme for each meeting to attract customers to participate. During the meeting, we will analyze and solve customers' doubts about their existing funds with examples of fund investment, and issue comments on fund phrases to let customers know the funds in their accounts in time and take necessary redemption measures in time.
Before each meeting, a targeted questionnaire must be designed to summarize the quarterly personal work of sales staff. After the meeting, we must sort out the questionnaire in time, understand the internal needs of customers, register customer needs and solve them.
At present, the fund sales work in the business department has encountered a bottleneck, so we must change our thinking, turn the crisis into an opportunity, and try our best to do what we can. Through their own efforts, lead the fund sales of the business department out of the bottleneck.
2. Organize the list of fund clients and improve the fund service mode.
For individuals, service fund customers must improve their customer list. Divide all customers into key customers (funds that often buy large assets), core customers (occasionally buy funds) and ordinary customers (holding locked funds). For key customers, it is necessary to print the details of capital positions before each communication, and keep biweekly telephone communication with customers according to the opinions of capital phrases of the sales department; For core customers, according to the fund phrase opinions of the sales department, maintain telephone communication once a month; For ordinary customers, send comments on fund phrases to customers every month and keep in touch with some customers every month.
In the busy work, we finally ended the 20__ year sales task. Looking back on this year, with the help of leaders and colleagues, I worked hard to learn business experience and carefully summarized sales methods, which made me grow a lot in my work and gain a lot. The following is my personal summary of this year:
I. Learning and promotion
As a salesman of the company, I entered the company on 10 _ _. Although I am not a newcomer at work, I still keep the habit of learning with an open mind and absorbing knowledge extensively. At work, I carefully analyze the needs of customers and understand the product characteristics and advantages of our company. At the same time, I often ask for some excellent sales experience and skills, especially under the guidance of my predecessors this year, my sales work has been greatly improved.
In addition, I often use the Internet and personal networks around me to learn about competitive products, analyze our evaluation of competitive products, find out ways to improve my sales skills and improve my methods.
Second, personal work situation
As a salesman, it is not feasible to talk on paper only by knowledge and information. After studying, I am also happy to add my new knowledge to practical work and improve my working ability.
Moreover, in my post, I always keep in mind my job responsibilities as a salesman, strive to find new customers for the company, open up new sales routes, maintain old customers and expand my sales channels.
I am enthusiastic about my work and have a high sense of responsibility and discipline. I can complete the task in strict accordance with the work regulations, and I know how to be flexible. I can flexibly meet the needs of customers within the prescribed scope and successfully win orders.
Third, some thoughts on self-work.
As a worker, I also know that I have many problems. Although the big problems have been improved under the guidance of the leaders, there are still many headaches in some details. In view of these problems, I also summed up some of my own problems here, taking this as the goal direction, and I will improve and strengthen it in time in the next year!
1, lack of self-management, and insufficient attention to some details of discipline and behavior at work, resulting in a bad impression on some customers.
2, easy to forget things, easy to confuse things at work because there are many customers to deal with, and I have not been able to improve, which has brought bad influence to my work, but fortunately it has not caused big problems.
3. Insufficient exploration of customers, no in-depth understanding of the needs of customer groups, and inaccurate positioning.
These questions are my own reflection and summary. If there are any shortcomings, I hope to get guidance from leaders and colleagues.
20 years is a memory of the past, but this experience will push me to go further and climb higher in the future. I will try my best to be a truly qualified _ _ seller and an excellent seller.
Summary of Personal Sales Work in 2023 In May and sunny July, we got together again. Looking at the smiling faces of every colleague, my heart cannot be calm for a long time. Dragon Boat Festival has passed, in the farmland. In the new season, the emerald-like seedlings keep swinging their beautiful posture, like an affectionate girl, unable to resist the sweet words of the breeze. In the company The tense and United working atmosphere makes every colleague work hard and forge ahead, just like the Eight Immortals crossing the ocean, showing their magical powers.
This let me see the bright sunshine and experience the passion of summer. There are too many things worth remembering in the past six months, which are bittersweet and worth remembering. The first half of this year has passed quietly. As a salesperson, it is worth mentioning that the number of contract orders is higher than that of the same period last year. I am good at summing up the past failure experience, drawing lessons, not making the same mistakes again, and my communication skills with customers are gradually maturing. Under the wise leadership, my mind is much better than before. Heartfelt thanks to General Manager Lu and General Manager Ren. Strive to achieve better results in the second half of the year.
In the process of praising yourself, there are also many shortcomings, which are alarm bells that ring at any time. Because there is not much time, the arrangement is a bit chaotic, and the shortcomings are summarized as follows:
First, study hard enough.
Specifically speaking, I am not serious about reading, procrastinating, not reading or reading less, and even my exam results are not ideal. Examination, thinking, examination, examination can really test out what you don't understand. I am lazy, lack of innovation and professional knowledge, so strengthening study is the key.
Second, documentaries are not timely, careful and brave.
The principle is that you can go all out to follow the customer. I feel that the list I can't get has been abandoned and indifferent. The "phobia" of the big order has escaped as always. Strong subjective consciousness, resulting in ignoring the East and the West. The phenomenon of losing orders is not uncommon, just like fighting alone, with heavy losses!
Third, sensibility, stubbornness and lack of enthusiasm.
With a pair of hands given to me by my parents, although the purpose is far from saving the earth, I may be lucky to be able to support my family, but I still boldly did a stupid thing. I am a sensitive person and a sensible person. I really can't change this character for a while, because I have tried n times and all ended in failure. Doing things by feeling, being arrogant, feeling ashamed and especially passive can be said to be shortcomings, which are extremely unfavorable factors for the development of my work, but I always correct my mistakes in this respect and do not admit my mistakes.
Fourth, the role of connecting the preceding with the following has not been brought into play.
Since I became a director of X Company on X this year, the manager has shown great kindness and infinite love to me. Perhaps because I have a comfortable working environment, I have not made any achievements in my work, the strength of teamwork has not been reflected at all, and I have not paid enough attention to my colleagues. This is my dereliction of duty. Don't like to do superficial work, seek truth from facts, be diligent and practical in every step, and the chance of wrestling will naturally decrease. President Ren once said to me: "As long as the work is well-organized, it will pay off." I have always regretted who I am today. Maybe this is just the beginning of my work. I will redouble my efforts to move forward. I also want to say: as long as I work hard, I will win.
Fifth, communication begins with "heart"
"Communication starts from the heart" is the advertising slogan of China Mobile Company. I like this sentence very much, so I always remember it and bring it to work. I hope I can do everything unusual with my heart.
In the future work, I hope I can get more guidance and guidance from General Manager Lu and Manager He, and follow the instructions. I don't know what to say.
1. If I make a mistake, I hope the manager can tell me directly to my face and criticize me more, because there is a lot of pressure now, and I can't support half the country for the manager. I feel extremely uncomfortable. I can't eat or sleep.
2. It's been two months since I came to _ _, and I haven't made any achievements or set an example, but I don't want to fall behind. I hope the leaders will support me more.
I believe that a moment of bad luck doesn't mean it will last forever. I also believe that I can do better. My achievements are inseparable from the strong support of the company. I would like to thank my superiors and take a deep bow. I believe the company will develop better tomorrow!
I'm not saying this to boost morale. I'm not an ordinary person now. It is precisely because our team is young and does not have combat capability. It is also because we are young, young and boundless, young and energetic, and young people should struggle. We are only in the training stage at most, and the current completion is far from the annual task. Where there is a market, there is a network! In the remaining six months of this year, we will speed up the pace and bravely surpass it. Finish this year's goal as soon as possible.
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