How to complain about Yunshan car gas coupon scammers

You can call 12315 to protect your rights

Consumer rights protection methods:

1. Understand the "Consumer Rights Protection Law of the People's Republic of China". Only by understanding the various laws and regulations on consumer rights protection in the Consumer Rights Protection Law can we better exercise our rights and fulfill our obligations.

2. Understand the attributes of the product before purchasing. Regarding product types and specifications. You should know as much as possible about the performance, raw materials, structure, certification, date of manufacture, consumption period, instructions for use, after-sales service and other information about the product itself, as well as the information about the product producer and operator such as the trademark, manufacturer, place of production, distributors, etc.

3. Save the purchase receipt. After purchasing, you should ask the seller to issue invoices, receipts or other written supporting materials as much as possible so that you can effectively make a claim in the event of infringement.

4. Automatically negotiate with merchants. When you find that the purchased product does not meet your needs, negotiate and communicate with the merchant immediately, point out that your purchasing purpose is not consistent with the product, and apply for a replacement or return.

5. Online shopping - no reason to return or exchange within seven days. Starting from March 15, 2014, for online shopping, if the product does not meet their needs, buyers can return or exchange the product without any reason within seven days from the date of receipt. The premise for return or exchange without reason is that the product has not been opened.

6. 12315 rights protection. If communication with the merchant fails, you can call 12315 to protect your rights through legal channels. This approach is the most direct and effective way to find legal rights protection. The most effective punishment can be given to illegal merchants. Before using 12315 to protect your rights, it is best to keep valid certificates of merchants’ improper transactions.

7. Media exposure and rights protection. For illegal businesses with backgrounds and influence, various negotiation channels and various rights protections are blocked. Their illegal activities can be exposed through various media (TV stations, websites, Weibo, etc.), and through the pressure of public opinion and the attention of high-level government officials Come to defend your rights in depth.

8. Be a happy and civilized consumer. When consumers' rights are infringed, they can safeguard their rights through various channels. At the same time, we must also realize that we cannot forge evidence to harm the rights and interests of merchants and be a happy and civilized consumer.