How to find something lost on the high-speed rail (how to find a phone when something is lost on the high-speed rail)

1. After you lose something on the high-speed train, report it to the crew or the train conductor in time, or call 12306 directly to find human service. When reflecting the situation, the staff will generally ask what items were lost, where they were lost, and when they found them missing. After reflecting the situation, the relevant staff will help find it through monitoring and other means. When the lost property is found, the railway will call.

2. After losing something on the high-speed rail, you can also find your lost items in the "lost and found office" of the high-speed rail. Some high-speed railway station will set up a "lost and found office", but the location of the lost and found office in different high-speed railway station will be different. Want to know where it is, you can ask the staff directly.

3. Besides the lost and found office in high-speed railway station, there is also an online lost and found office on the platform of 12306. The steps to find the online lost and found office are: open and log in to the Railway12306 "app, find and click the warm service on the home page, and click Find Lost Property to find and claim your lost and found things. When the claim information is found to be consistent with my lost items, you can call 12306 customer service to apply for consultation.