My Samsung NOTE2 mobile phone doesn't receive short messages normally, especially short messages such as website verification short message code, and it won't receive information even if it is uploade

My Samsung NOTE2 mobile phone doesn't receive short messages normally, especially short messages such as website verification short message code, and it won't receive information even if it is uploaded actively. Hello:

According to your description, I suggest you try the following methods:

1. I suggest you go to Settings-Applications-All-SMS-Clear Data.

2. Try to replace the SIM card.

3. Do you have mobile phone security guard software or some third-party software programs installed in your mobile phone? If so, try uninstalling it.

4. It is recommended that you restore the factory settings of the machine, as follows: Setup-Reset-Restore the factory settings (however, since restoring the factory settings of this machine will lose all the data in your mobile phone, it is recommended that you back up important data such as phone book, videos and pictures in advance).

5. It is recommended that you try to upgrade the firmware. (Settings-About Equipment-System Update)

If there are still problems through the above methods, please bring the purchase invoice, maintenance card and machine to Samsung service center, and the engineer will check and deal with the machine. Please click the following link for the specific location of Samsung Service Center:/support/location/supportservice.do? Page = service. Location and place. cid = cn _ PPC _ support _ service _ repair net _ 120522

Welcome to Samsung Digital Service Platform: /ask