How to get points? How to redeem?

Acquire points: Customer feedback points = consumption points + reward points 1. Consumption points: Based on the actual consumption amount of telecommunications services, 1 point will be earned for every 1 yuan, and no points will be awarded if the amount is less than 1 yuan. Warm reminder: It does not include non-named telecommunications cards, complimentary services, complimentary call time or call charges, agency charges and liquidated damages, labor and material fees, commissioning fees, handling fees and other one-time expenses, as well as other non-telecom business expenses. 2. Reward points: These are additional points given to customers for specific customer groups and specific consumption behaviors. Reward points require customers to actively participate in activities before they can be given away, and the reward methods for all activities have set validity times and will be passed through the online hall in advance. Announcements will be made through various channels such as , business hall, and text messages. Redemption method: Points use channels: 1. Business hall: Points redemption services are open to public customers and ordinary government and corporate customers (valid certificates are required). (Reward points for key people in government and enterprises cannot be used) 2. Online Business Hall - Points Mall: Points redemption services are open to public customers (password verification is required). (Reward points for key people in government and enterprises cannot be used) 3. Short-term hall: Edit the text message and reply according to the corresponding numbers or letters in the received text message content to redeem. 4. 118114-8: Users can dial 118114-8 and use the password to redeem points. (Service hours: 7:30-22:00) 5. Mobile business hall (including SMS channels): Points redemption service is open to public customers. (Reward points for key people in government and enterprises cannot be used) 6. Channels and offices: Points consumption is open to members of the "China Telecom Tianyi Customer Club". (Reward points for key people in government and enterprises can be used) 7. Merchant Alliance: Open points consumption to public customers. (Reward points for key people in government and enterprise cannot be used). Customer service 22 will answer your questions. The broadband service can be self-service troubleshooting, which is simple and easy to operate. In addition, it can handle work order inquiries, ITV troubleshooting, broadband applications and password services, which is convenient and fast. For more functions, please pay attention to China Telecom Guizhou customer service.