I want to return the value-added business. Why can't I? Not even by texting? Is it mandatory to charge?

There are different ways to unsubscribe from different types of traffic packages. If you want to cancel the 3G domestic traffic package, you can log in to the online business hall/home page and click Business Handling > Internet Traffic > 3G Traffic Package. You can choose the corresponding traffic package to unsubscribe, and the cancellation will take effect the next month. Other types of traffic packages can be cancelled by contacting Unicom's manual customer service consultation.

According to the information you provided, if the traffic packet processing is unsuccessful, it is not excluded that there is a certain situation. The reason why you can't handle traffic packets can be judged by the following points:

1 has not opened the traffic packet service;

2 The mobile phone package does not meet the processing conditions;

3. The mobile phone is turned off and can only be processed when it is turned on normally;

4. There are traffic packets in the mobile phone package and they conflict with the traffic packets to be superimposed;

5. The treatment method is wrong. If the instruction is sent incorrectly, please check the operation mode again.

6 The system is busy. If there are too many people visiting the website at present, you can try again later.

Tips: If the above situation has not been solved, you can contact the local manual customer service to check the specific reasons.

If this is not the case, it is recommended to contact the Unicom customer service to which the number belongs.