Shandong Airlines Refund Fee Standard

Legal analysis: you need to bring your passenger ID card and valid ticket when you refund the ticket, and ask for a refund 24 hours before the scheduled departure time of the flight. The refund fee charged by each airline shall be determined by itself, but the maximum shall not exceed10% of the ticket price; Refund tickets within 24 hours and 2 hours before the scheduled departure time of the flight, and charge a refund fee of 10% of the passenger fare; Refund the ticket within 2 hours after the flight leaves the station, and charge a refund fee of 20% of the passenger fare; Refund of tickets after the scheduled flight departure time will be treated as missed flight, and a refund fee of 50% of the passenger fare will be charged. The refund place is also handled at the counter directly under the airline. If the name is entered incorrectly, it is a homophone error, and the other time and flight segment remain the same, you can apply to the airline for a full refund, and attach a blank copy of the reissued ticket when the refund is made, indicating that the homophone is entered incorrectly, and apply for a full refund.

Legal basis: Article 22 of China's Civil Aviation Passenger and Luggage Domestic Transportation Rules stipulates that if a passenger voluntarily returns a ticket, he/she shall provide his/her valid identity certificate in addition to a valid ticket, which shall be handled in accordance with the following provisions. (1) If a passenger requests a refund within 24 hours or 2 hours before the scheduled departure time of the flight, a refund fee of 10% of the passenger fare will be charged; Ask for a refund within two hours before the scheduled departure time of the flight, and charge a refund fee of 2% of the passenger fare. If you ask for a refund after the scheduled departure time of the flight, it will be treated as a missed flight. (2) Passengers holding connecting tickets or return tickets who request a refund shall be handled in accordance with the provisions of the first paragraph of this article. (three) disabled revolutionary servicemen who request a refund shall be exempted from the refund. (4) Passengers holding baby tickets are exempt from refund fees. (5) A passenger holding an indefinite ticket who requests a refund shall go through the refund formalities at the original place of purchase within the validity period of the ticket. (6) Passengers automatically terminate their travel at the stop of the flight, and the ticket price of the unused segment of the flight will not be refunded.