How to recover Alipay's wrong account?

Alipay cannot take the initiative to recover the wrong account. If you want to get it back, it depends on the subject and situation you transferred.

1. If the other party has no real-name authentication, even if the transfer is made, the other party can only receive the money after real-name authentication. In addition, if the other party still fails to carry out real-name authentication within 24 hours, the money will be automatically refunded to you.

2. If the other party's account has been authenticated by real name, after the transfer is successful, the money will be transferred to the other party's account, and Alipay cannot return it. The Alipay page also has relevant tips.

3. Payee negotiation. If the Alipay account entered at that time was a mobile phone number, you can call or send a text message to the other party. Pay attention to communication methods, collect evidence in the process of communication, and try to guide the other party to admit that they have received the wrong money to facilitate the later work.

4. Contact Alipay. If the other party refuses to refund after communication, you can contact Alipay to inform the situation, and Alipay customer service will assist you in negotiating the refund with the other party. Alipay customer service hotline is 95188;

5, alarm processing. If we can't contact the payee, we can also call the police. However, the case is only a civil dispute, and the public security organs can only help negotiate and deal with it, and there is no enforcement.

Knowledge expansion

Alipay transfer:

If you want to use Alipay's transfer function normally, you must first ensure that there is enough transfer amount in your Alipay balance or bound bank card, otherwise the transfer will fail. Alipay supports three transfer methods, the first is to transfer money to my friend, the second is to transfer money to Alipay account, and the third is to transfer money to bank card.

Next, let's look at the steps of transfer.

Open the Alipay software, and the Alipay main page will have a function icon for transferring money. Click to enter the transfer page.

1 to my friend, that is, to our Alipay friends before Alipay. Click to go to my friend icon to enter the friend selection interface. Find the account number of the friend we want to transfer according to the initials of the surname, and click Select to enter the page for inputting the transfer amount. On the transfer amount page of transferring money to friends, we enter the amount to be transferred, then click Confirm Transfer, and then confirm payment, and the transfer is successful. If the amount is too large, we may need to enter Alipay payment password for verification.

2. Transfer money to Alipay account, click Go to Alipay account on the transfer page, then enter the other party's Alipay account or mobile phone number on the new page, and then click Next to enter the page where the transfer amount is entered just like transferring money to a friend.

On this page, we can see the Alipay user name of the other party. If it is correct, it means that the Alipay account number we entered is correct. Be sure to check it. You can't take it back if you turn it wrong.

3 Transfer to a bank card. Select Transfer to a bank card on the transfer page, enter the other party's name and bank card account number on the transfer to bank card page, and then enter the transfer amount. Click Next to confirm the transfer information and then click Confirm Transfer.

Of course, there is a faster way to transfer money, which is to scan the receipt code given to you by the other party. The specific method can refer to how Alipay scans the code to pay.