I can't get the message 10086 1 1 on my mobile phone. What's the matter?

Unable to receive system messages such as 10086, 10086 1 1. Reason:

Anti-virus software such as 1, 360, or mobile phone guard installed on the mobile phone is blocked: it is recommended to find recovery in spam messages, and set the port numbers such as 10086, 1008 1 1 to a white list.

2. Mobile phone memory is full: Please delete some memory.

3, mobile phone terminal problem: replaceable mobile phone test, if it is a mobile phone problem, it is recommended to go to the mobile phone for after-sales treatment.

It is suggested that you can also go to the nearest mobile business hall and be assisted by the staff.