What should I do if I can't get the message?

If it is an official SMS from an operator, a bank or a group purchase, please try to resend it, check the status of your sim card, and restart your mobile phone to receive it again later.

Change to another position

If it is a verification code, it is recommended to try to send and receive it in another location to rule out whether it is caused by network reasons.

Change other time periods

Change other time periods to receive again.

Check SMS blacklist

Verify whether the SMS blacklist function is set in the mobile phone. I suggest you open the phone settings-Call/Message Blocking-Message Blocking List-and delete it all.

Uninstall third-party software

Check whether the mobile phone has downloaded the latest third-party software (security guards, system management). It is possible that the software intercepted the message. I suggest you try to uninstall it.

Replace other SIM cards.

Try to replace another SIM card.

Restore the backup data to factory settings.

If it doesn't work, please back up the telephone data (phone book, SMS information, multimedia materials, etc. ) and restore the phone factory settings.