How to report compulsory fuel refilling at a gas station?

If you have evidence, you can try to file a complaint. Consumers have the right to supervise goods and services as well as efforts to protect consumer rights.

Consumers have the right to report and accuse behaviors that infringe on consumer rights and interests and the illegal and dereliction of duty by state agencies and their staff in the work of protecting consumer rights, and have the right to criticize and criticize the work of protecting consumer rights and interests. suggestion.

You can call the 12315 consumer service hotline to report if gas stations force you to refill the fuel tank. Consumers have the right to choose goods or services independently.

In the case of forced refilling of fuel treasure, consumers should pay attention to retain the receipt for purchasing fuel treasure and relevant purchase certificates, and report it to the manager or superior of the gas station. If the problem cannot be solved, they can call the complaint hotline 12315 Rights protection.

How should we deal with this unreasonable phenomenon? Is there a way to make a complaint?

Faced with this phenomenon, we can refuse to purchase the fuel treasure and apply for a return with the purchase receipt. You can also make a complaint to the relevant department over the phone.

While Fuel Treasure removes carbon deposits from the engine intake valve, it will increase carbon deposits in the combustion chamber, and may even cause engine knocking and knocking, and vehicle exhaust emissions will also be aggravated. At the same time, the main components of Fuel Treasure are combustion accelerants and detergents, which can promote the combustion of fuel components and clean oil pipes, but they can also cause safety hazards. Once low-quality products are added, it will not only damage the vehicle, but also put the owner's personal safety at risk.

Legal basis:

"Consumer Rights and Interests Protection Law of the People's Republic of China"

Article 9 Consumers have the right to independently choose goods or services right.

Consumers have the right to independently choose operators who provide goods or services, independently select product varieties or service methods, and decide independently to purchase or not to purchase any kind of commodity, and to accept or not to accept any service.

Consumers have the right to compare, identify and select when choosing goods or services independently.

Article 10 Consumers enjoy the right to fair transactions.

When purchasing goods or receiving services, consumers have the right to obtain fair transaction conditions such as quality assurance, reasonable prices, and correct measurement, and have the right to refuse forced transactions by operators.

Article 11 Consumers who suffer personal or property damage due to purchasing or using goods or receiving services shall have the right to obtain compensation in accordance with the law.

Article 12 Consumers have the right to establish social organizations in accordance with the law to safeguard their legitimate rights and interests.

Article 13 Consumers have the right to obtain knowledge about consumption and the protection of consumer rights and interests.

Consumers should strive to master the knowledge and usage skills of the goods or services they need, use the goods correctly, and improve their awareness of self-protection.

Article 14 When consumers purchase and use goods and receive services, they have the right to have their personal dignity and national customs and habits respected, and they have the right to have their personal information protected in accordance with the law.

Article 15 Consumers have the right to supervise goods and services and the protection of consumer rights and interests.

Consumers have the right to report and accuse behaviors that infringe on consumer rights and interests and the illegal and dereliction of duty by state agencies and their staff in the work of protecting consumer rights, and have the right to criticize and criticize the work of protecting consumer rights and interests. suggestion.