What about Dayun?

It's really sad I suggest that you can negotiate with your online shopping store to solve this matter, because the other party is the sender, and it would be better for them to come forward to find the courier company. As the recipient, you should not be responsible for it. (If it's really like what you said) The current express delivery companies are mixed, mainly because the express delivery companies are run by many franchisees, and the quality of franchisees everywhere is not well controlled, or it can be said that it is uncontrollable. This is not just the case of Dayun Express. In fact, other courier companies also have various problems, including the overall quality of the delivery staff and so on. Sometimes they really feel that they have no sense of service, but this is a social phenomenon and we can only passively accept it.