Functional zoning of Linyi vehicle management office

In recent years, under the leadership of the Municipal Bureau and the detachment, the DMV has been rated as the first-class DMV in China for five consecutive years. Following the deployment of the Municipal Party Committee and the Provincial Public Security Department, the DMV takes the standardized construction of law enforcement as the overall starting point, takes the rating of the DMV as the carrier, and in accordance with the requirements of social management innovation, vigorously strengthens the standardized construction of the DMV and strives to improve the service level.

The main building of the vehicle management office covers an area of 27,000 square meters. The first floor is the reception hall, and the second floor is equipped with offices, remote information service centers for motor vehicles and drivers. The third floor is the driver's examination room and traffic safety education school.

First floor lobby

The vehicle management business hall has 48 business acceptance windows, which are divided into two functional areas. The East District is a general business service area, and the general business of vehicles or drivers can be completed at any acceptance window; The implementation of "one-window" business has the characteristics of standardized law enforcement, information management and humanized service. At the same time, it provides a variety of number selection methods for the masses, including online reservation and number selection machine, which is divided into two ways: random number selection and self-help number selection. There is an evaluator next to the number selection machine to facilitate the masses to evaluate the service or processing results of the staff. In addition, every day, the Municipal Office sends ten short messages and questionnaires from the aspects of acceptance, review and inspection to get feedback on our services. In the third quarter, the detachment * * * selected 150 people to visit, and the satisfaction of the vehicle management office was 100%. The West District is a comprehensive service area, including police cars, imported cars, military vehicle replacement, illegal handling, batch business of driving schools and other special services. It has also set up a green channel for the disabled, the elderly, pregnant women and soldiers, and invited banks, insurance, taxation, hospitals, used car transactions, postal express delivery and so on. Standing in the office to provide services to people nearby.

The information center on the second floor

The information center uses the Internet and the public security frontier access platform to innovate the service mode and business supervision mode. Five services, including remote information service, remote business acceptance system, abnormal business data supervision, examination platform monitoring and remote monitoring of motor vehicle inspection, have been opened.

1, remote information service:

The police and staff accept the remote vehicle management business, consultation, complaints and suggestions from the masses through the internet, telephone, SMS and fax. At the same time, you can handle a series of services such as online pre-selection of license plates, appointment of exams, replacement of license plates, and submission of medical certificates.

2. Driver test monitoring:

Subject 1: Examination room monitoring system, which implements remote monitoring of examination rooms in the whole district 14. Through remote monitoring, you can see the examination situation of each reference person, and realize the monitoring of the whole audience without dead ends.

Subject 2 monitoring system, there are 33 subject 2 examination rooms in the whole region. Through remote monitoring, we can remotely monitor the examination order of each examination room and the on-the-job work of the instructor. Topic 2: Vehicle monitoring system. Each test vehicle is equipped with a portrait recognition system and a surveillance video system. Video and monitor the examination process of each reference person, and the system will automatically judge and upload it.

Subject III monitoring system, each examination vehicle is equipped with a portrait recognition system, and each instructor is equipped with a notebook computer, which can upload the examination information in real time through 3G network, so that our examination work can be truly fair, just, open and transparent.

3, motor vehicle inspection, detection and monitoring:

Linyi 13 security inspection organization, 36 automobile inspection lines and 14 motorcycle inspection lines were monitored and printed remotely. Since the operation of the motor vehicle inspection supervision and management system, it has not only improved the work efficiency, but also reduced the waiting time and round-trip times of the masses, which has been well received by the masses and security agencies.

On the third floor, there is a test room for subjects.

Motor vehicle driver subject one examination room; It is divided into three parts: waiting hall, waiting room and examiner room. There are 400 seats in the waiting hall and 0/80 seats in the waiting room/kloc. Candidates are familiar with the examination procedures, receive safety education while waiting for the examination, and can supervise the examination in the examiner's room through the monitoring system. The motor vehicle driver's examination ground has set up a special passage for the disabled.