What departments are included in the "Internet Taxation" action plan of State Taxation Administration of The People's Republic of China, People's Republic of China (PRC)?

Focus on promoting 20 actions in five major sectors of "Internet plus tax"

Social cooperation

1. Crowdsourcing and Mutual Assistance in internet plus

Guided by the concept of self-management and voluntary mutual assistance of tax authorities and taxpayers, the Internet crowdsourcing cooperation model is introduced, an exchange platform is established, taxpayers are encouraged to answer tax-related questions with each other, and taxpayers are developed into a "public tax guide". Give full play to the role of the third-party public social platform, use the characteristics of instant messaging tools, such as large user base and fast use, set up specific user groups, manage tax personnel, communicate with taxpayers, and form a good tax consultation and mutual assistance mechanism.

2. internet plus Creative Space

Through websites, mainstream social tools and other channels, we will create creative space for taxpayers, tax collectors and the public, collect innovative projects and ideas to improve tax work by using the Internet, learn from others, and create an open and inclusive environment. Use the tide of user innovation, mass innovation and open innovation to stimulate the enthusiasm of market participants and all sectors of society to participate in the "Internet plus tax", lower the threshold for the transformation of innovation results, and form a good ecology for cooperative creation.

3. internet plus Application Plaza

The State Administration of Taxation will build a taxpayer software application plaza and open up official software distribution channels for taxpayers to download and use for free. Establish a unified review and release system, which is inclusive and provides a release channel and display platform for taxpayer software developed by tax authorities at all levels and social forces. Promote the sharing of application software resources in various regions, reduce repeated development and construction, and improve the overall level of Internet tax application.

Develop a convenient tax toolbox, unify taxpayers' tax login portal, and provide taxpayers with unified, accurate and clear tax guidance through online tax navigation tools. Develop and promote tax tools such as report generation, online declaration and tax calculation, and upgrade and publish them in synchronization with tax policy adjustment. Develop mobile tax refund auxiliary tools to provide convenient guidance for overseas tourists to apply for tax refund.

(2) Tax service

4. internet plus Online Acceptance

In order to meet the needs of promoting the reform of the registration system of "three certificates in one" and "one photo and one yard", taxpayers can inquire, update and manage their own basic information through the Internet, handle temporary tax registration and withholding agent registration online, and open online inspection of tax registration information. Provide taxpayers with online application, data submission, progress inquiry and other services for identification and preferential treatment, realize online settlement, and provide simple and convenient online filing for various forms of filing preferential treatment.

On the premise of meeting the safety technical specifications and the confidentiality of taxpayers' tax-related information, the tax-related inquiry business will be expanded to mobile terminal applications and third-party platforms. Through timely and convenient tax-related inquiries, taxpayers can feel that the tax business is traceable, grasp the tax progress anytime and anywhere, and improve the transparency of tax work.

5. internet plus declares tax payment.

Provide taxpayers with a convenient and efficient online tax declaration platform to achieve full coverage of online tax declaration and data collection. Expand a variety of declaration methods and realize taxpayers' diversified declaration. On the premise of ensuring security, the declaration function with simple operation and simple process will be extended to the mobile Internet. Through the Internet, in the implementation of tax collection and inspection, taxpayers who fail to pay taxes within the prescribed time limit or check the tax payment situation are urged to declare and pay.

Expand Internet tax payment channels, support bank transfer, POS machines, online banking, mobile banking, third-party payment and other tax payment methods to ensure the safety of taxpayers' payment environment. With the help of third-party information such as banks, we will explore the real-name authentication and online account opening of natural persons, and gradually realize the declaration and payment of personal income tax and vehicle and vessel tax for natural persons through the Internet.

6. Convenient tax refund in internet plus

Adapt to the new format, transform the tax refund process with the internet concept, get through the connection between external application and internal approval process, and realize the electronic and one-stop online tax refund business. Optimize the export tax rebate and general tax rebate process, and provide online application, document review and business progress tracking.

7. Self-service application in internet plus.

Relying on the Internet platform, we will innovate the form of invoice purchase, provide online invoice application service, realize automatic invoice inspection, introduce modern logistics service to distribute paper invoices, and create a new invoice service system combining online and offline.

Optimize the handling of taxpayers' tax payment vouchers, provide tax payment certificates, China tax resident ID cards and other tax payment vouchers online, support printing through Internet platforms and self-service tax terminals, and realize online authenticity inspection of tax payment vouchers.

(3) Invoice service

8. internet plus Mobile Invoice

Make use of the efficiency and convenience of the mobile Internet to promote invoicing anytime and anywhere. Based on the upgraded version of the VAT invoice system, we will deepen the integration of digital certificates and mobile technology, realize taxpayers to issue VAT invoices by using handheld devices such as mobile phones, create a new era of mobile Internet invoicing, and serve the public for innovation and entrepreneurship.

9. internet plus Electronic Invoice

In order to meet the needs of modern information society and tax modernization, based on the upgraded version of the VAT invoice system, a unified electronic invoice data file specification is formulated by using digital certificates, two-dimensional codes and other technologies to ensure the security of electronic invoices. Absorb social forces to provide electronic invoice printing, inquiry and other services, promote the wide application of electronic invoices in e-commerce and various fields, and improve the application level of social informatization. Explore and promote the paperless pilot of invoices, reduce the cost of invoice use and management, and gradually realize the transformation from paper invoices to electronic invoices.

10. internet plus invoice inspection

Establish a unified national invoice inspection cloud platform, and fully realize the one-stop cloud inspection service of national invoices. Provide multi-channel inspection services such as webpage, mobile phone application, WeChat and SMS. , so that the public and taxpayers can check invoices anytime, anywhere and on demand, enhance the public's awareness and trust in invoices, curb fake invoices, and maintain normal tax order and social and economic operation order.

1 1. Internet plus invoice lottery.

Reconstruct the prize-winning invoices, "move" the prize-winning invoices to the Internet, let information run more, let people run less errands, cooperate with social forces, support traditional financial accounts such as WeChat wallet and Alipay wallet and emerging Internet financial accounts, and change the inconvenience of manual operation of prize-winning invoices. Through the mobile terminal "sweeping" and other means, it provides a new mode of instant invoice lottery, instant redemption and instant bonus transfer to financial account, which enhances the user's lottery experience and sense of participation, mobilizes the enthusiasm of consumers to ask for invoices and promotes tax compliance.

(4) Information service

12. internet plus supervises rights protection.

Provide Internet query of tax credit rating, and regularly publish inspection case announcements, blacklist information, law enforcement procedures, etc. Publicize it to the public through the internet, thus forming an effective supervision and restriction mechanism. Realize the full coverage of taxpayer satisfaction evaluation online and offline, and provide convenient evaluation channels for taxpayers. Make full use of the internet to carry out investigations, collect the needs, opinions and suggestions of taxpayers and the public on tax work, and improve participation and effectiveness in diversified forms.

Expand the channels for taxpayers to complain about their rights, facilitate taxpayers to report complaints anytime and anywhere, track the handling of complaints and reports in real time, evaluate the acceptance results, and improve the transparency of tax work.

13. Information disclosure in internet plus

Promote and improve the disclosure of online tax-related information, provide taxpayers with unified standards, diverse ways, timely and effective means of public inquiry of tax-related information, promote the openness of government affairs, and timely release tax laws, regulations, treaties and other information. Optimize the interface experience of tax portal website, and provide taxpayers with diversified and all-round tax publicity through portal website, Weibo, WeChat, mobile APP, SMS, QQ, tax enterprise email and other channels to enhance the timeliness and pertinence of tax publicity. Establish a unified national database of tax laws and regulations, improve the information publishing platform and mechanism, and realize timely updating, unified caliber, accurate and authoritative publicity of tax laws in all channels.

14. Enjoy internet plus data * * *

Strengthen cooperation with relevant departments, social organizations and international organizations, expand the range of data that can be enjoyed, enrich the data content, and let taxpayers fully feel the convenience brought by enjoying data resources in the Internet age. Integrate the basic information, declarations and invoices of taxpayers of the State Taxation Bureau and the Local Taxation Bureau to meet the needs of information sharing among departments and promote the sharing of tax-related information such as social credit, macroeconomics and tax source management of government departments. Collect all kinds of data resources, collect, collate and compare them, realize the deep value-added application of data, and improve the tax governance ability. Interact with financial institutions, link tax payment credit with credit financing according to the taxpayer's application, recognize each other's credit, and provide credit support for enterprises, especially small and micro enterprises.

Promote data opening, gradually open non-confidential desensitized data information of tax departments and data query interfaces of some business systems to the public through Internet channels, and share tax big data resources with various entities.

15. internet plus Information Customization

According to different industries and different types of taxpayers, we will push relevant policies and regulations, tax guidelines, tax-related reminders and other information in a differentiated manner to provide timely and effective personalized services. Provide tax-related information online subscription service, and provide information and materials to users as needed. Based on tax risk management, early warning tips are pushed to specific taxpayers, so that taxpayers can understand tax-related risks in time and guide self-examination and self-correction.

Intelligent application

65438+

The 12366 hotline can be interconnected with various consultation channels and share information through internet websites, mobile phone apps and third-party communication platforms. Expand the application scope of the knowledge base, upgrade the 12366 knowledge base system to a unified background support system, support a variety of consulting channels, and improve the accuracy and authority of tax-related consulting services. Explore the development of intelligent consulting system, apply big data, artificial intelligence and other technologies, automatically respond to taxpayers' tax-related consulting, gradually realize the organic combination of automatic consulting service and manual consulting service, and improve the level of tax consulting service.

65438+

Build an online tax school with complete functions and diverse channels, and combine it with physical training to realize online and offline training and counseling for taxpayers and tax cadres. Provide online learning, courseware download, digital library, interactive question and answer, course planning, appointment registration, teaching evaluation and other functions. Use websites, mobile phones, instant messaging software and other forms to interact with taxpayers to achieve all-round and multi-level tax counseling.

18 internet plus Mobile Office

Make full use of the mobile Internet, and on the basis of ensuring information security, extend the office platform of tax cadres from the tax private network to the mobile terminal. Explore mobile office, drive the reform of tax internal management, workflow and working mode with Internet thinking, meet the needs of different personnel and different positions for convenient access to information and timely handling of official business, and improve administrative efficiency.

Use mobile terminals to actively push tax revenue analysis and revenue progress to improve the organization's revenue capacity; Realize the integration of tax-related data, tax-related matters and tax-related information collected by various tax internal systems through the Internet, focus on tracking and managing enterprises, and improve the ability of tax collection and management; Realize the real-time query of tax internal system information by all kinds of tax inspection and supervision personnel, comprehensively use field data and intelligence data, complete internal examination and approval procedures, and issue relevant law enforcement documents such as inspection on the spot to improve the ability of tax law enforcement and supervision; Realize the active push of public opinion information and improve the ability to cope with risks; Realize the online processing of official documents that are not limited by time and space, promote the trace and digital management of execution supervision, performance appraisal and personnel training, and enhance administrative ability; Realize access to the information system operation and maintenance monitoring platform, receive daily operation and maintenance alarms in real time, handle simple sudden failures in time, and improve the operation and maintenance capability of the information system.

19. Internet plus tax-related big data

Data collected by traditional channels such as manual input, data collected by emerging sensing technologies such as the Internet and the Internet of Things, and information enjoyed by third parties are organically integrated to form tax big data. Use big data technology, make good use of big data as a basic strategic resource, and support tax service, tax collection and management, policy effect analysis, tax economic analysis, etc. Optimize tax payment services, improve the level of tax collection and management, and expand new areas of national governance of tax payment services.

Collect, screen and grab tax-related data and public information on the Internet, provide taxpayers with more accurate tax-related services through analysis and mining, and provide information support for tax source management, risk management, tax-related inspection, investigation and evidence collection, etc. Through public opinion monitoring, we can know the needs and concerns of taxpayers in time, take timely measures to improve the pertinence and effectiveness of tax work.

20. Internet plus tax-related cloud services

On the premise of ensuring system and information security, make full use of social cloud computing resources, purchase social services, and cooperate with cloud service providers to deploy Internet application systems with many users and large visits on public-oriented cloud computing platforms.

Through integration, optimization and new construction, we will combine the transformation of traditional infrastructure system with the construction of cloud computing platform, build a stable and reliable internal infrastructure framework of tax system with unified standards, give consideration to both old and new, and gradually form a new infrastructure management, construction and maintenance system supported by cloud computing technology, improve the response period of infrastructure to application requirements, reduce costs, and provide efficient infrastructure guarantee for "Internet plus tax" actions.