How to recover the medical insurance card if it is frozen?

The recovery process of frozen medical insurance card is as follows:

1, go to the local social security bureau or medical insurance center for consultation to find out the reasons for the frozen state and the specific solutions;

2. According to the reasons for freezing, provide relevant materials or certificates, such as paying arrears, paying medical insurance fees, and providing a list of medical expenses;

3. Wait for the audit of social security bureau or medical insurance center. After the examination and approval, the frozen state of medical insurance is lifted;

4. If the medical insurance card is frozen because of the wrong bank card password, you can wait for 24 hours to unfreeze it yourself, or bring your ID card and social security card to the corresponding bank counter for unfreezing.

Provisions on the use of medical insurance cards:

1, the basic function of medical insurance card: used for settlement and payment of personal medical expenses; Used to receive medical insurance benefits; Used for the authentication of medical service institutions.

2. Conditions for issuing medical insurance cards: Individuals who participate in medical insurance can get medical insurance cards after going through relevant procedures according to the regulations of local social security institutions.

3. Restrictions on the use of the medical insurance card: the medical insurance card is for personal use only and cannot be lent or transferred; Medical insurance cards are used in designated medical institutions and cannot be used across regions.

4. Report the loss of the medical insurance card and reissue it: When the medical insurance card is lost or damaged, it should be reported to the social security agency in time, and the formalities for replacement should be handled according to the prescribed procedures.

5. Annual inspection of medical insurance card: Cardholders should regularly participate in the medical insurance card information check organized by social security agencies to ensure the accuracy of personal information and the normal enjoyment of medical insurance benefits.

To sum up, the recovery process of medical insurance card freezing includes going to social security bureau or medical insurance center to understand the reasons for freezing, providing the necessary materials to solve the problem, waiting for the review to release the frozen state, and the freezing caused by password error can be recovered by waiting or handling at the bank counter to ensure that the rights and interests of the insured are not affected, and the medical insurance card can be put into use again.

Legal basis:

People's Republic of China (PRC) social insurance law

Article 73

Social insurance agencies shall establish and improve business, finance, safety and risk management systems. Social insurance agencies shall pay social insurance benefits in full and on time.

Article 74

The social insurance agency shall obtain the data needed for social insurance work through business handling, statistics and investigation, and the relevant units and individuals shall provide it in a timely and truthful manner. The social insurance agency shall establish a file for the employer in a timely manner, completely and accurately record the social insurance data such as personnel's participation in social insurance and payment, and properly keep the original vouchers for registration and declaration and accounting vouchers for payment and settlement. The social insurance agency shall timely, completely and accurately record the individual's personal rights and interests such as social insurance payment, employer's payment and social insurance benefits, and regularly send the personal rights and interests records to me free of charge. Employers and individuals can inquire and check the records of payment and social insurance benefits from social insurance agencies free of charge, and ask social insurance agencies to provide social insurance consultation and other related services.