Guangzhou women were bombarded by text messages after giving bad reviews to online shopping denim skirts. Why are businesses so extreme?

Merchants feel that women's online shopping for denim skirts is revenge on themselves. Merchants feel that women can communicate with them and businesses can solve problems for women. Merchants attach great importance to their favorable rate.

Merchants feel very wronged. Merchants send text messages to women to bomb, nothing more than to vent their anger. After all, businesses feel aggrieved. Because the quality of denim skirts should be decided by both parties, businesses feel that there is no problem with their denim skirts, and women may have higher requirements for denim skirts, so the two sides have different views. This merchant feels very wronged. Merchants think that their skirts are very good and that the woman is a malicious bad review, so they will send text messages to harass the woman. This business is definitely wrong, but it is not appropriate for women to give bad reviews casually.

Merchants feel that there are other ways of communication. Merchants open the door to do business, of course, do not want to see bad reviews. Merchants operate goods online, of course, I hope to see everyone praise him. He thinks there are other ways to communicate this. The reason why this merchant did this was that the woman didn't consider them, and the woman gave a bad review casually, which was her fault. There are things to discuss, and we can communicate when we encounter product quality problems. Because there is evidence, there is no reason for the general platform to return the goods within 7 days, and women can completely communicate with customer service. If communication fails, you can choose bad reviews, but it is unfair to the merchants to give bad reviews directly without communication.

Merchants value their reputation very much. Some buyers will give bad reviews directly if they feel dissatisfied with the goods. The buyer didn't even give the seller the opportunity to communicate, so the merchant felt aggrieved because the merchant didn't have the opportunity to be explained. Merchants attach great importance to their own reputation. Such businesses are down-to-earth operations and do not want bad reviews. I believe that the merchants must have communicated with the buyers, and the buyers may have made excessive demands, so the merchants can't meet the buyers' demands, and both sides have made excessive moves, so both sides should think calmly.