How to make the mini program customer service message automatically reply to pictures based on the keywords entered by the user?

You can use the customer service message automatic reply function of the WeChat applet to achieve this requirement. You need to set up a cloud function in the background of the mini program, and then write code in the cloud function to reply to the picture. The specific steps are as follows:

1. Activate the "Cloud Development" function in the background of the mini program.

2. Write code in the cloud function to reply to the picture.

3. Call cloud functions in the mini program to automatically reply to pictures.

Here is a CSDN blog that details how to implement the function of automatically replying to pictures from customer service messages in the WeChat applet. Hope this helps.