What should I do if I change my phone number and can't receive the text message?

1. I changed my mobile phone number, and I can't get the text message.

Hello, if the operator restriction is lifted, the phone bill is sufficient and the contact number is correct, which may be caused by the change (misoperation or third-party software) or loss of the SMS center number. Just enter the information settings and correct the number of the SMS center. If you don't know the SMS center number, please consult the operator, or you can set the SIM card on the same network as you to the same center number.

If there is something wrong with the number of the non-SMS center, it may be an abnormal program. I suggest you open Settings-General-Applications-All Information and try to clear the data and cache. If the problem is not solved later, please back up the important mobile phone information, restore the mobile phone to the factory settings and then observe.

If you have any other questions, you can enter the OPPO enterprise platform to ask the customer service!

2. What should I do if my mobile phone can't receive SMS?

The failure of mobile phone to send and receive short messages is generally caused by the wrong number of information center, the arrears of number, the abnormal reception and forwarding of network base station, and the failure of mobile phone. You can refer to the following methods to see if you can solve it:

1, consult the phone bill balance of the mobile phone card to see if there is any arrears;

2. Correct the information center number. First, check whether the information center number of "SMS-SMS Settings-Information Center Number Settings" in the mobile phone is correct (compare it with similar local cards or consult the operator to confirm the information center number);

3. Compare and observe the changes of SIM card and different time periods;

4. Try to restore the factory settings of the backup data (Settings-System "More"-Restore the factory settings, please do not check "Clear completely");

If the above methods fail to solve your problem, please take the purchase invoice, warranty card and mobile phone to the nearest mobile phone customer service center for testing and handling.

3. I changed my mobile phone and didn't change my mobile phone number, but I couldn't receive the verification code. Why?

This may be caused by the following circumstances:

1. Interception software is installed in the mobile phone, and the verification code cannot be received. I suggest you unseal the SMS of the application software or try to change your mobile phone.

2. The mobile phone is turned off, there is no signal for the time being, the payment is overdue, or the verification code and SMS are not received. It is recommended that you stop working due to arrears, and will generally resume within 24 hours after payment, basically within 24 hours. I suggest you change your mobile phone number or pick it up the next day.

3. If the mobile phone is used abroad or can't receive the SMS verification code, I suggest you try to get it again in the future when the signal network is delayed.

4. SMS storage is full, and SMS verification code cannot be received. I suggest you try to turn on your mobile phone and turn it off.

5. Some areas can't receive SMS verification code due to mobile phone network failure, and the port 10085 may be closed. It is suggested that you send111to 10085 to open it.