How to cancel the opened service of mobile phone by SMS?

how can users access and unsubscribe from the customized SMS service?

general method: send to the service code of the information service operator, and you can inquire about all the short message service customization and corresponding tariff standards provided by the information service operator, and you can choose to unsubscribe according to the return menu.

Send the service code of to the information service operator through the mobile phone, and unsubscribe from all the short message services provided by the information service operator at one time

1. Mobile phone users of China Mobile:

There is a method to send to 18621, 18622 and 18623, which needs to be sent three times to unsubscribe from the whole network SMS, MMS and Dream respectively. But there is a charge for texting. If is sent, it is a query.

however, the above method can only unsubscribe the whole network business, but not the business in the province, so we must continue the next operation-call China Mobile's 186 toll-free customer service number to manually unsubscribe the business in the province.

if you want to save trouble, simply call 186 to unsubscribe!

2. China Unicom's mobile phone users

have a way to send to 5133 to unsubscribe from the whole network short message service. But there is a charge for texting. If sent 114, it is a query.

however, the above method can only unsubscribe the whole network business, but not the business in the province, so we must continue the next operation-call China Unicom's 11 toll-free customer service number to manually unsubscribe the business in the province.

if you want to save trouble, simply call 11 to unsubscribe!

3. Users of local network wireless access telephone (commonly known as "PHS")

send the service code of to the information service operator, and can inquire about all short message service customization and corresponding tariff standards provided by the information service operator, and can choose to unsubscribe according to the return menu.

call China Telecom 1 or China Netcom 16 toll-free customer service number to cancel all subscriptions manually.

4. Friendly reminder: users can inquire or unsubscribe by sending , or 114. At present, telecom companies also charge users for short message communication. In terms of short message unsubscribe and inquiry, the implementation situation in a few regions may be different. For details, please consult the business hall or customer service phone of the local telecom enterprise.

5. Special reminder: Send or to the service provider code. If the service provider code is an on-demand service number, it may be charged according to the on-demand service, so be careful when sending it. It is recommended to unsubscribe by manual service. For example, in 26, the short message sent at the number of 26 in this year's Spring Festival party will not be charged monthly subscription fee, but will be charged by article, and users will be charged on demand for replying to any content including .

users should regularly check the payment documents or phone bill list, and immediately consult and complain to the telecom enterprises when problems are found; At the same time, you can appeal to the local telecom user complaint acceptance agency, and you can also report to the local telecom regulatory department or the competent price department. What should users do if they have objections to the short message service charges?

1. If the user disagrees with the fees (such as information fees) charged by the agent and refuses to deliver them, and the agent can't provide evidence on the spot to prove that the fees are error-free, he can charge other fees besides the disputed fees first, and shall inform the principal of the relevant situation in time, and both agents shall negotiate with the user in time to resolve the relevant disputes according to the relevant principles and handling procedures agreed in the agency fee agreement; The fees charged by the disputed agent cannot be charged to the user until the dispute is resolved. Before that, neither agent can forcibly charge the user this part of the fees. If the paid user disagrees with the collection fee, and both agents cannot provide evidence to prove that the fee is error-free within 15 days, the agent shall first make a temporary refund to the user.

2. Users can consult with telecom enterprises to find out the specific charges and make complaints directly. At present, the customer service telephone numbers of the six basic telecommunications enterprises are: China Telecom: 1, China Netcom: 16, China Mobile: 186, China Unicom: 11, China Satcom: 17 and China Tietong: 15. There is no charge for users to call the local customer service phone number of this website, and they need to pay the corresponding call fee to call other enterprises or the foreign customer service phone number of this website. Users can also visit their company's website for consultation and complaints.

3. If users are not satisfied with the complaint handling results of telecom enterprises, they can also appeal to the telecom user complaint acceptance center set up by the competent department of communications, Beijing Telecom User Complaint Acceptance Center: (1) 682123; Telecom user complaint acceptance center in other regions: municipality directly under the central government or provincial capital area code+123; Telecom user complaint acceptance center of the Ministry of Information Industry: (1)123, or you can visit its website for online complaint and consultation (www.chinatcc.gov.cn).

note: as long as the complaint level is high, if the complaint goes to the operator's headquarters or the telecom user complaint acceptance center, the local operator will not dare not handle it, otherwise it will be criticized by the superior. Therefore, they are bound to reconcile with users, usually by blocking users' mouths with money.