Courier assistant is not bound to Taobao store, so delivery information cannot be synchronized.

Unable to synchronize delivery information, the solution is as follows:

1. Check the network connection: make sure that the equipment is connected to a stable network, and there are no restrictions or firewall settings on the network, allowing the courier assistant to communicate with Taobao shop.

2. Contact customer service support: If the above methods still fail to solve the problem, contact the customer service support team of the courier assistant to provide them with a detailed description of the problem and provide more specific solutions or technical support.