What should I do if I receive an epidemic message in Xi 'an? What should I do if I receive an epidemic message in Xi 'an?

After receiving the reminder message from Xi 'an Epidemic Command, a code turned yellow. How to restore the green code?

For those who have not participated in full-time nucleic acid testing for two consecutive rounds, the informatization special class of Xi 'an Headquarters will assign a yellow code and send a coded reminder message. If the nucleic acid detection is completed according to the message requirements, the green code can be recovered.

Reminder SMS style:

Xi 'an Epidemic Prevention and Control Headquarters warmly reminds: Dear citizens, after data comparison, you or your family failed to participate in the whole process of nucleic acid testing on xx and xx in time in the regional nucleic acid screening of the whole city, and the one-code pass has been given a yellow code. It is the duty of every citizen to actively cooperate with epidemic prevention and control. In order to further strengthen the defense line of epidemic prevention and control and consolidate the achievements of epidemic prevention and control, please complete the supplementary inspection as soon as possible, and turn to green code 2 hours after the completion of the supplementary inspection. Thank you sincerely for your cooperation!

If the green code is still not recovered after nucleic acid is carried out on time, you can complain about the code color on Shaanxi Yimatong.

Shaanxi one yard one yard color appeal flow chart;

1, scan code to enter Shaanxi One Code Tong applet;

2. Log in to Shaanxi Yitong and select-My Customer Service;

3. Click on the complaint and select the coded color complaint;

4. Fill in the contents specified in the coded complaint form and click Submit;

5. After receiving the complaint, the staff will verify the complaint information. After verification, the user's code information will be modified, and complaints can be viewed in the complaint record.

Note: If the audit time is too long, you can call Shaanxi Yimatong at 029-866 12345 for enquiry.