Industrial Bank urged me to call home and ask me to prepare my ID card or something.

Collectors will not go to the door alone, and at least two foreign visitors must participate in each foreign visit. If you find someone, you can refuse to cooperate.

Step 2 take photos to collect evidence

It is normal to take photos of the surrounding environment of the destination for evidence collection.

3. Recording proof

When verifying communication, it is stipulated that the whole process must be recorded, which plays a supervisory role for collectors and prevents bad words and deeds. Borrowers had better record themselves and leave evidence.

4, check the inquiry

When the collector meets the borrower, he must show his identity, show his authorization certificate and indicate his purpose, otherwise the borrower has the right to refuse to cooperate. Generally, only the customer's mobile phone, home phone number and contact address are checked, and the customer is required to sign the dunning notice. If the borrower is absent, the family can sign the dunning notice on his behalf.

5. Don't stay

It's against the rules not to stay after inquiring, or even to force the borrower to pay back the money immediately before leaving. The main function of door-to-door visit is only to check information and not to harass the borrower's family.