How to inquire about the centennial life insurance policy? I have the policy number. I want to check it. How to check?

Centennial life insurance policy inquiry process

1. Log in to Centennial Life official website/,and in the Self-Service Channel, select Self-Service Card Activation/Inquiry or Personal Accident Insurance Inquiry.

(1) Description: Please enter your self-service card number and password.

(2) Description: Enter the document number or policy number (please enter characters or numbers after "No" for the document number) and the correct insurance document number to get the query result.

2. Call Centennial Life Customer Service at 95542.

Telephone service:

(1) National unified customer service hotline 95542.

(2) 365 days a year (manual duty on holidays).

(3)24-hour manual service.

Aeon Life Insurance (full name Centennial Life Insurance Co., Ltd.) is a national life insurance company approved by China Insurance Regulatory Commission. It opened on June 3, 2009 and is headquartered in Dalian. Centennial Life's shareholders include Rongda Investment, Guangxin Holding Group (which has filed for bankruptcy), Dalian Fang Yi Real Estate, Jiangxi Mao Heng Real Estate, Dalian Urban Construction Group, Ke Rui Group and China Huajian Investment.

One, a guarantee

1. Guarantee service function:

1. Lifetime unique number

Specially set up the "century-old life customer lifetime exclusive number". Through this number, customers can use the service provided by "100-year guarantee" more conveniently.

2. Online comprehensive inquiry of insurance contracts

Official website inquired about the insurance contract status, including: policy information, customer information, policy service personnel information, etc.

3. Self-service

After logging in to the Centennial Life website, you can easily change the mailing address, contact number and report the loss of the policy by selecting "Self-help".

4. Electronic bill

Send electronic notices, statements, etc. before receiving the survival insurance money or bonus, or after you pay the renewal insurance money. Send it to the email address reserved by the customer in the company in time.

Download form

After logging in to Centennial Life website, select "File Download" to get the claim application, insurance contract change application and other forms.

6. Electronic applications

After logging in to the website of Centennial Life Insurance, you can submit "Insurance Application", "Claim Report" and "Insurance Contract Change Application" online.

7. SMS service

SMS service items: notice of successful premium collection, notice of policy underwriting, notice of claim payment, notice of 10 day's unsettled case, notice of completion of insurance change processing, birthday greeting, notice of insurance salesman's resignation.

Second, the customer service festival

1. Customer Service Festival was established on 20 1 1. It is held in late summer and early autumn every year for three months. During the 20 13 customer service festival, the national customer service center responded 24 hours a day, caring for claims all the time, and launched a short message platform to deepen the electronic self-service platform for all-in-one insurance. During the activity, 100% customers will pay a return visit. During this activity, valid policies can replenish the rights and interests of the account, and invalid policies can be reinstated without interest. In addition, the "Hundred Years One Insurance APP" was launched during this interaction. Focus on customer needs, build a diversified public welfare system, hold customer service activities such as "Healthy Lecture Hall" on a regular basis, and hold a "vivid and colorful" children's painting competition, which will win both brands and public welfare.

20 13 "care for customers' health for a hundred years" customer service festival of Beijing branch

2. Centennial Life Beijing Branch held a health lecture with the theme of "Prevention of Cardiovascular and Cerebrovascular Diseases" in response to the requirements of "Caring for Customers and Keeping Healthy for Centennial" customer service festival. This lecture also invited Professor Ma, a senior cardiovascular expert from Armed Police General Hospital, to give a health lecture.

(browser computer: macbookpro mos 14 open Google version 92.0.4515.131).