On the problem of mobile donation account balance

1. When your basic account balance is 0.00 yuan, you can't send SMS to the balance of the gift account.

2. The balance of the gift account is only used to deduct the basic package fee, which is often called monthly rent, including voice package fee, GPRS monthly package fee, SMS package fee, Monternet package fee in M-Zone, and monthly fee for new services (including caller ID, etc.). ) and voice communication fees.

3. The donated phone bill will not expire if it is not used up within this month, unless you stop for 3 months, the mobile phone number will be automatically cancelled by the system, and the donated account balance will be automatically cleared.

Extended data:

1. Current account balance:

GSM refers to the total telephone charges in all customer accounts (including prepaid installments, unpaid installments and unpaid installments);

M-Zone and China Bank refer to the total telephone charges in the customer's current basic deposit account and gift account (excluding prepaid installment return and installment gift);

2. Available balance this month: refers to the amount of telephone charges this month that can be deducted from all customers' accounts. ?

3. Gift account balance: gift phone bill (including Monternet gift phone bill, etc.). ) Unspecified telephone charges obtained by customers participating in marketing activities such as account opening, activation, pre-deposit, preferential purchase, etc. are set as ordinary complimentary telephone charges. ?

GSM gives away services that can't be consumed by account phone bills: all information fees and debts that can't be used to offset the overdraft of credit delayed downtime services;

Services that can't be consumed by "giving away account phone bills" in Shenzhouxing and M-Zone: MMS, as well as all information fees (including voice calls and Monternet information fees), GPRS package overload fees, and delayed downtime services that can't be used to deduct phone bills. ?

4. The "free phone bill" included in the "available balance this month" account is used to offset the phone bill first.

References:

China Mobile official website-composition of telephone charges