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What if I forget my password?

Hello, if you forget your pin login password, when you forget your password or lose your mobile phone, you can use authentication methods such as Alipay account and auxiliary email to retrieve your account safely and quickly: 1. The mobile phone number with the recovered password can receive the verification code normally. You can change the password in the pin login interface-forget the password-another way-mobile phone number verification-enter the verification code. As shown below: Prompt that for the security of your account, please bind more security verification methods in the settings of mobile phone nail-avatar-security center-account in time. 2. If the mobile phone can't receive the verification code, it can only retrieve the password through account appeal. Nail the login interface-Forgot the password-Change the way-Unable to start the complaint-Upload relevant information to complete the complaint, and the system will inform you of the complaint result by SMS within 3 working days. Tips For the security of your account, please click here to select-Account Settings and bind more security verification methods in time.