Is Jingdong Baitiao collection a customer service or a robot?

Customer service.

The collection time for Baitiao is from 8 am to 9 pm. It is illegal to send text messages and make phone calls after the time limit. You can take a screenshot to complain.

For Baitiao collection, you can only use the mobile phone number reported by JD.com’s client to send text messages. They will acknowledge the platform in the text message. It is normal for the content of text messages sent by the registered mobile phone not to be too excessive.