How to complain 10086

The ways to complain about 10086 are: telephone complaints, online complaints and SMS complaints.

1, telephone complaint

You can call the customer service phone number 10086 to inform the customer service of your problems and requirements, and the customer service will handle them according to the complaints.

2. Online complaints

You can log in to official website 10086 and click "Complaint" in the "Customer Service Center" to fill in the complaint. After submission, the customer service will handle the complaint according to the content.

3. SMS complaints

You can send a text message to 10086. The content of the short message needs to contain the complaint content, and the customer service will handle it according to the complaint content.

10086 service mode:

1, 10086 The most commonly used function of China Mobile is 10086 automatic voice system, which provides customers with some services such as inquiry, handling and consultation, and hot business introduction. The attached picture shows dialing 10086 for your reference.

2. When you want to inquire about China Mobile's basic policies, business knowledge, new services, billing and other issues, reflect the improvement of mobile network communication and service quality, or make comments or suggestions on China Mobile's services and services, you can also dial 10086 and press 0 to transfer to the manual service desk. The service attitude of the human service staff is very kind.