What should I do if Tianfutong's health code cannot be certified?

Tianfutong health code cannot be authenticated. Maybe the ID number or name is wrong. You need to check it carefully when you identify it. Don't leave a blank number in the middle of the name, and check whether there is a problem with the network. If the authentication fails many times, you can ask the customer service why. You can also re-authenticate on other platforms, such as WeChat or Alipay.

1. What is "Tianfu Health Code"?

"Tianfu Health Code" dynamically generates two-dimensional codes according to citizens' declarations and related information, and carries out precise policy and classified management. Confirmed cases, suspected cases and close contacts were treated in isolation and medical observation. Focus on the investigation of people with abnormal health to be observed,/kloc-those who left Rong within 0/4 days and could not confirm whether they were in contact with the source of infection.

People with normal health and released from isolation can enter and leave communities, office buildings, shops and supermarkets, public transportation, traffic checkpoints, etc. Use Tianfu health code from now until the end of the epidemic. Tianfu health code is dynamically adjusted in real time according to the information state of the code holder.

2. How to apply for Tianfu Health Code?

1, WeChat search "Tianfu Health Link" to enter Tianfu Health Link applet;

2. After entering the applet, click "Show my health code" in the column of health code to enter the application page of Sichuan Tianfu Health Code;

3. After the individual logs in here, face recognition and real-name authentication are carried out;

4. After the certification is completed, fill in the personal epidemic prevention information truthfully according to the actual situation of the individual, and finally click "Finish" below;

5. After completing the health statement, you can generate a health code.

Third, the function of Tianfu Tong health code.

Through the calculation and analysis of personal data, "Sichuan Tianfu Health Link" divides people's identities into red codes, yellow codes and green codes according to coding rules, and controls the flow of people in a way of red prohibition and yellow restriction. With the passage of time or the change of conditions such as negative nucleic acid test, people with red code and yellow code become green code, and the corresponding restrictions can be lifted for normal flow. In the process of code change, prompt information of code change will be sent in time to guide the masses to take corresponding protective measures and cooperate with the epidemic prevention and control work.