How to cancel the value-added service fee of mobile phone through SMS?

When the customer edits the short message "0000" and sends it to 10086, he can quickly find out all the monthly value-added services currently ordered by the aircraft, including the value-added services in the package and marketing plan. Customers can easily choose the corresponding service serial number and freely unsubscribe from one, more or all subscribed monthly value-added services by replying to SMS according to the prompt. Customers can query and unsubscribe from SMS processes in the following ways:

1. Initiate inquiry: the customer sends "0000" to 10086 for value-added service inquiry.

2. Distribution of results: After receiving the customer's inquiry short message, the system will reply to the customer through the unified port "10086977" of the whole network, and distribute the inquiry results and cancellation methods of out-of-package services as soon as possible; Query results and cancellation methods in the second packaging and marketing case.

3. Business unsubscribe: According to the query result, the customer replies "Business Serial Number" to cancel the corresponding business. A reply can cancel multiple businesses, and the serial numbers of multiple businesses to be replied are separated by Chinese characters ","; In order to avoid customer misoperation, we will not provide an instruction to unsubscribe from all services at once. In order to prevent customers from unsubscribing, customers send "00000" to "10086" as "0000".

Steps to unsubscribe from value-added services by using the mobile phone business hall:

1. Install the mobile phone business hall on the mobile phone, which can be found in the application store of the mobile phone.

2. After downloading and installing, click Login.

3. Enter the mobile phone number and verification code to log in successfully.

If you forget your password, you can call to ask.

5. Click "My"-"Booked Business" after logging in successfully.

6. Click Add Business, and then select Unsubscribe Business.