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What if I encounter fraud? Submit a complaint

If you paid the money, but you haven't received the baby, the seller can't contact you, or the received baby is seriously inconsistent with the description, and the seller refuses to return it, please submit a complaint to Taobao immediately after 3 days of trading. The complaint channel is the treasure I bought from Taobao-complaint.

If the buyer and the seller disagree, please keep the goods you received as they are, entrust an authoritative quality appraisal department to appraise the goods you received, and provide Taobao with the corresponding appraisal certificate. We will make a judgment according to the appraisal results received.

Retention certificate

Please remember to keep your bid, remittance voucher, correspondence with the counterparty, evaluation results and other information.

report to the police

If it has been determined that the other party's behavior constitutes fraud, and the amount reaches the threshold of 600 yuan stipulated in China's criminal law (the other party is suspected of criminal fraud), you can report the case to the public security organ. According to the provisions of Article 84 of China's Criminal Procedure Law-"Any unit or individual who finds criminal facts or suspects has the right and obligation to report to the public security organ. The public security organ shall accept reports, complaints and reports. If it is not under its jurisdiction, it shall be transferred to the competent authority for handling, and the informant, complainant and informant shall be notified.

Please bring the relevant documents in the transaction to the network supervision department of the local public security organ to report the case. In this regard, I suggest that you entrust a lawyer to help you better safeguard your rights and interests. You can also protect your legitimate rights and interests through civil litigation. At the same time, you can bring a lawsuit to the court where the other party is located. You don't have to go to the other party's place yourself, but you can entrust a lawyer to conduct litigation in a different place. Taobao will provide assistance after receiving the official letter from the police.

Keep calm

After discovering that you have been cheated, please be sure to keep calm and provide relevant documents in time, contact customer service to initiate a complaint or report to the public security organ, and posting your experience of being cheated and the relevant information of the seller in the forum will not only help, but will disturb others and bring difficulties to solving the case in the future. At the same time, publishing other people's personal information at will may also lead to complaints.

Please don't provide your relevant evidence to strangers, even if the other party claims to help you report the case centrally, so as to prevent the suspects from collecting and destroying the evidence.