What if I can't receive the MMS from China Mobile?

1, first check whether the mobile phone is a MMS mobile phone, and then check whether the settings are normal; If the setting is not normal, set the MMS phone correctly;

2. Whether the MMS was sent or received successfully (that is, whether the user turned on the GPRS function);

A. If MMS has been sent or received, it means that the user has opened the GPRS function.

B. If it has never been sent or received, the user's mobile phone may not have GPRS function. The solution is to call the number operator and ask the customer service staff to help open the GPRS function. Users can send and receive MMS normally after opening GPRS.

3. If the user has opened GPRS, check whether the local network is normal; At present, MMS service is generally carried by GPRS network, and whether the local GPRS network is normal or not can be judged by using mobile internet and other services. If the GPRS network is abnormal, it needs to be reported to the customer service staff of the operator in time.

4. If the GPRS network is normal, there may be problems in the WAP gateway, MMS center (MMSC), photo album, email and website of the whole network, which need to be reported to the customer service staff of the operator in time.