How can I complain if the nail salon doesn't refund the money?

If the nail salon doesn't refund the money, you can complain directly to the local consumer association or the industrial and commercial bureau, or you can call 123 15 to make a complaint. According to the relevant laws and regulations of our country, consumer complaints should meet the following conditions: (1) there is a clear respondent; (two) there are specific complaints, facts and reasons; (3) Belonging to the scope of responsibilities of the administrative department for industry and commerce. If a consumer complains about the complaint platform by letter, fax, SMS, e-mail or 123 15 website, it shall specify the contact information of the consumer, such as name, address and telephone number; The name and address of the respondent; The requirements, reasons and relevant factual basis of the complaint; Complaint date, etc. If a consumer complains by telephone or at home, the staff of the administrative department for industry and commerce shall record the information listed in the preceding paragraph.