What's the difference between people calling me and 12345?

"People call me" and 12345 are both complaint telephones, but there are some differences in their specific use.

First of all, "people call me" is a complaint phone number specifically for Shenzhen citizens, with relatively few users. Although it has more functions than 12345, it has more manual customer service equipment, so it is efficient.

In contrast, 12345 is a nationwide complaint telephone with a large number of users. Because the number of functions is relatively small, its manual customer service equipment is also relatively small, and there may be insufficient manual customer service, resulting in inefficiency.

Generally speaking, "why do people call me" is more extensive in service scope and function, but the number of users is less; While 12345 has a large number of users, but its service scope and functions are relatively few.