How do I need personal SMS verification when I call JD.COM artificial customer service to request a refund?

When you call JD.COM manual customer service to return the goods, you need SMS verification. On the whole, you are a liar.

Generally speaking, the purpose of this kind of person is to commit fraud with someone else's bank card number. The deceived person needs customer service to handle some things, but does not find customer service through formal channels. Most of them are directly searching for xx customer service online, so it is very likely to find fake customer service. If the customer service comes to the door and claims to have something to deal with, of course there is such a situation. Be sure to verify the customer service identity. If the customer service communicates with you on WeChat, this may be its unreliable performance.