Hubei Institute of Economics Double Eleven Anti-fraud Guide

Implanting Trojan horses with "pre-sale" as bait

"Pre-sale" is a common marketing method of "Double Eleven". Many merchants send pre-sale information of new products to old customers through SMS, which provides convenience for scammers. Criminals use "pre-order", "purchase restriction" and "pre-price reduction" as bait to send links containing Trojans through instant messaging software or SMS. If it is turned on, Trojan virus will be implanted into mobile phones to steal user information. In addition, criminals will also use their brains in pre-purchase activities to defraud consumers of their deposits.

Don't click on anything with coupons or red envelope links in text messages! Because this link probably contains Trojan virus, it can steal customer information and account funds in seconds.

Credit withdrawal scam

Many people try their best to increase the amount of money spent or credit card in order to satisfy their shopping desire of "buying in buy buy". The criminals aimed at people's psychology and began to design a series of routines. Criminals usually pretend to be flower beds or bank customer service, falsely claiming that they can increase the credit limit, but they need to pay a "service fee" to induce netizens to scan their QR codes step by step, thus implementing fraud.

Don't trust the information on the internet about increasing the amount of flowers and credit card overdraft. Increasing the overdraft limit requires strict examination and relevant certificates, and no additional fees will be charged.

Red envelope trap

In order to attract more customers, merchants from all walks of life are scrambling to launch preferential activities such as "grabbing red envelopes" and "coupons", and fraudsters are also "preparing" a large wave of virus red envelopes and fake red envelopes with "phishing" links. In addition, some red envelopes need to fill in personal information or jump to unknown websites when they are collected. It is very likely that their purpose is to obtain personal information and then commit fraud.

Be careful to open this red envelope claim link! If you accidentally click it, you should shut down the mobile phone network at the first time, modify the passwords of important accounts such as online banking and Alipay, and kill Trojan virus through security software.

True and false express

The happiest moment for a pickpocket is to receive a short message from a courier, but this kind of "happiness" that is easy to get carried away is often used by criminals. They use the courier's failure to sign for it as an excuse to add WeChat for the next fraud, or cash on delivery to defraud the courier fee.

Before receiving the package, be sure to verify the identity of the other party and confirm whether it is your own package! If you receive an abnormal call claiming to be a courier claim, you must verify the information through official channels.

Fake customer service

Criminals pretend to be "sellers" and take the initiative to offer refunds, so that consumers can apply for refunds on the grounds that goods are out of stock and quality problems. One way is to induce consumers to click on phishing websites that need to fill in personal information and mobile phone verification code, and the other way is to induce consumers to borrow money from online lending platforms on the grounds that creditor's rights need authentication and authorization, and demand timely return.

After receiving the customer service call, you must first verify with the purchased merchant through official channels, and the online shopping refund does not need to be transferred.

Remind everyone again

In case of "platform refund", please be sure to carefully verify the identity of the other party. You can contact the customer service of the e-commerce platform or contact the customer service of the online store to confirm. Once the other party asks you to transfer money, scan code, provide verification code or use loan products, ignore them all; Don't panic when you encounter fraud, keep the evidence and call110 as soon as possible; At the same time, install the "National Anti-Fraud Center" APP, which can identify and block all kinds of telecommunication network fraud information, and can also call the police at the first time ~

Here is the most important thing, knock on the blackboard! Knock on the blackboard! Knock on the blackboard! Draw the key points. If you are found cheated, you should call the police or call the consumer complaint hotline in time.