How to deal with the relationship between peers and superiors, and how to alleviate the pressure brought by interpersonal relationships.

As a student majoring in secretarial science, it is an important issue to understand and deal with the relationship between superiors and subordinates and peers. In fact, it is a technical problem to do a good job in the relationship between superiors and subordinates and peers. Before explaining this problem, let's discuss why we should do these groups of relationships well. If it is not necessary, the technical discussion is worthless. Psychologically speaking, a secretary has a special position. Everyone wants to be popular, because being popular means affirming self-worth. Teachers want to be popular with students, and students want teachers to like themselves. Secretarial work should be recognized by superiors, respected by peers and maintained by subordinates. A person may not care whether others like him for the time being, but he can't care all the time. People want to be red because we are doomed at birth, because we can never live without the independent life of others. The key to handling such a relationship is to realize the existence of others, understand their feelings, satisfy themselves and respect others. There are several important interpersonal principles: interpersonal relationship is a very important topic in career, especially for secretaries, good interpersonal relationship is a necessary condition for a comfortable job and a quiet life. Today's graduates, mostly only children, have just come out of school and have a strong sense of self. When they come to a complex social environment, they should adjust their coordinates in interpersonal relationships. Learn to respect your boss before running-in: Any boss (including department head, project manager and management representative) has at least some advantages in this position. Their rich work experience and general strategies in dealing with people are worth learning from, and we should respect their wonderful past and impressive performance. But every boss is not perfect. Therefore, we don't have to listen to the boss's orders at work, but we should also remember that giving advice to the boss is only a small part of our work, and striving to improve, improve and move to a new height is the ultimate goal. To persuade your boss to accept your point of view, you should be polite and measured in an atmosphere of respect. However, before asking questions and opinions, you must come up with a detailed information plan that can convince the other party. For colleagues at the same level, because there will be more contact at work, we should understand more and support carefully. Working in an office, I spend a long time with my colleagues and have a certain understanding of each other's hobbies and living conditions. As colleagues, we have no reason to expect others to serve us faithfully. Once misunderstandings and disputes occur, we must think of others from another angle, stand in the other side's position, understand their situation, and never get emotional and reveal their privacy. Any behind-the-scenes comments and criticisms will eventually destroy their generous image in the process of belittling each other and be resisted by others. At the same time, we should have sincere enthusiasm for our work and choose careful support for our colleagues. Support is to accept other people's views and ideas. Blind support can only lead to blind obedience, and it will also breed suspicion of cliques and affect the trust in the company's decision-making level. Help your subordinates more, listen carefully to their inner voices, and don't oppress others with power. In work and life, there are only differences in positions, but everyone is equal in personality, and there is no distinction between high and low. In front of employees and subordinates, we are just a leader, and there is no great glory and pride. Helping subordinates is actually helping yourself, so-called helping others, because the better the enthusiasm of employees, the better the work will be done, and you will gain more respect and establish an enlightened image. Moreover, listening can better understand the mood of subordinates and understand the situation at work, which provides a detailed basis for accurate feedback and adjustment of management methods. The head of a famous American company once said: When there is a dispute between managers and subordinates, the leaders are impatient to listen to instructions, so that most subordinates don't listen to instructions, my first thought is to replace the department manager. If you want to do a good job as a secretary, you must have a high understanding of modern etiquette, which mainly refers to the relationship between yourself and the leader. 1, there are some things to think clearly in front of the leaders. Although you have to listen to the work assigned by the leader, there are some things that the secretary should be a good adviser to the leader in front of him. So the leader will think you are a good secretary. 2. The work assigned by the leader should be submitted in advance, such as writing materials and conducting research, and must be completed in advance according to the requirements of the leader. For tasks that cannot be completed as required, we should greet the leaders in advance and let them make arrangements early to avoid being passive. 3. Pay attention to confidentiality. The secretary and the staff around the leader know a lot of confidential things. Some things should be known before others, so be sure to keep them secret. You can't talk nonsense just to show your superiority. The secretary who leaked the secret is incompetent and will bring trouble to the leader. 4. Responsible for the communication between leaders and others. When a leader conflicts with another leader or other people, the secretary should not add fuel to the fire in front of the leader, but do the ideological work of the leader, let the leader calm down, communicate with others, and eliminate the contradiction for the leader as soon as possible. Others will think that the secretary's behavior is directed by his leader. 5. Give more information to leaders at ordinary times. The leader is busy, and some information is ignored. The secretary will provide relevant information to the leader in time, which is of reference value to the decision-making of the leader. 6. Be good at listening to the criticism or requirements of the leaders, listen carefully, and don't turn against the leaders because of trivial matters. If you have different opinions, you can communicate with the leaders slowly. 7. Don't say goodbye to others easily in front of the leader, which will affect the leader's view of others. If someone is wrong, the leader will sincerely blame the secretary. Some work is best to talk to leaders only, and don't do anything to discuss right and wrong. 8. Don't make high demands on your leader. For example, the office should be allocated a house. The secretary already has a good house and wants another one. Such a thing will embarrass the leaders. If you can't do it, the leader will be allergic to think that you are not satisfied in the future. Even if it is done, the impact will not be good. 9. Go to the masses and listen to their comments and opinions on some things so as to provide them to the leaders. The secretary can reflect the demands of the masses in time, so that the leaders will not be divorced from the masses, and the masses will be extremely satisfied with the secretary's practice of reflecting the emotions of the masses. 10. Paying attention to the leader's life, often working around the leader and taking care of the leader's diet, work and rest, and health not only reflects the concern for the leader, but also reflects the feelings of colleagues. Below, I listed some tips for secretaries to communicate with superiors, subordinates and peers. The trick of 1 is to fully understand your work goals and personal principles, work rationally, and determine the correct values. The second trick is to know what expertise and resources you have that others urgently need. As the saying goes, "I was born useful." Whether your specialty comes from professional training or amateur exploration, it can be transformed into powerful "interpersonal kinetic energy". Do not underestimate yourself. The third trick is to bid farewell to the days of the lone ranger, learn to integrate into the group and learn to get along with others. The fourth trick is to build self-confidence for yourself and help others. Fifth, set short-term and long-term goals, and review and revise them regularly. Setting goals can not only urge yourself, but also let others know what you need As long as you are diligent in communicating with others, your friends will naturally know what difficulties you have, and then help you realize your dream as soon as possible through a large network of interpersonal relationships. The sixth trick is to introduce yourself in a quite professional way. On many occasions, your external image is far more important than your real ability. The seventh trick is to have skills in speaking. Why do we often miss many opportunities to make friends? It is because we often use those prime time to rack our brains, but we still can't squeeze out a suitable opening remark. Whether it is active or passive, it is handy to open a chatterbox. Once you can reach this level, no matter you are dumped on any occasion, you can quickly enter the state, expand your popularity at will, and create excellent development opportunities for yourself in life and career. The eighth trick is to see their faces clearly and remember their names. People don't care how much you know about them, but whether you are listening carefully. No matter how you treat anyone, you should treat them with courtesy. Even if life is short, it is more than enough to learn etiquette. If you want to win by surprise, turn over and be the master. You don't have to go far, just practice your lines first. The trick of 10 only gives the business card when the situation is right. When you are sure you have something to say to each other, when the time is ripe, you should respectfully show your business card and ask each other to meet. Only after contact and cooperation can the interpersonal relationship established on this solid foundation stand the test. 1 1 unique skill records the date and related matters on each business card received, which is convenient for sorting and checking in the future. When others don't know whether you care about them, it is impossible to care about you. Issue 12, whether you know it or not, as long as it can inspire or inspire you, you should sincerely thank them. 13 The trick should have its own special letter, card and note paper. 14 Trick to accept others' thanks and assistance. From whether a person is willing to accept others' thanks, we can get a glimpse of his interpersonal skills. 15 this will integrate interpersonal relationships into an indispensable part of life. You live in a harmonious society where everything exists, and it is not feasible to fight alone. In a word, secretarial work is a difficult and intelligent profession, in which how to deal with the relationship between superiors, peers and subordinates plays a vital role and can not be ignored. The relationship between people is a complex topic, and special attention should be paid to secretarial work.