How to complain if ETC is wrongly deducted? What should I do if the high-speed ETC charges are deducted?

I believe everyone feels the convenience of ETC travel, but many car owners report that their ETC has been deducted for no reason, even if it is not on the highway. How to complain about such a wrong ETC deduction?

What about ETC high-speed deduction?

In addition, users can also call ETC manual customer service, and the national ETC service supervision hotline is 90522. However, due to the large number of people receiving complaints, it may be difficult to get through the phone. I suggest you choose the official WeChat account to make a complaint.

Toll inquiry and service telephone number of high-speed ETC in all provinces and cities in China

1. Beijing

Detailed inquiry: AliExpress ETC (applet), AliExpress card (official account of WeChat), AliExpress (APP), www.bjetc.cn (website);

Tel: 0 10-87 508 050.

2. Tianjin

Detailed inquiry: Tianjin Expressway ETC (official account of WeChat);

Tel: 4007 554007.

3. Hebei Province

Detailed inquiry: Hebei Expressway ETC (applet), Hebei ETC (official account of WeChat), Hebei ETC (app), www.hebecc.com (website);

Tel: 0311-96122.

4. Shanxi

Detailed inquiry: at present, it needs to go through offline outlets;

Tel: 035 1-7337793.

5. Inner Mongolia

Detailed inquiry: Inner Mongolia Changjie (applet), Changjieyun (APP);

Tel: 0471-12122.

6. Liaoning Province

Detailed inquiry: Liaoning Expressway (applet) and Liaoning Expressway (APP);

Tel: 024-96 199.

7. Jilin

Detailed inquiry: Jilin Expressway ETC (small program) and ETC Owner's Home (APP);

Tel: 0431-12122.

8. Heilongjiang

Detailed inquiry: Longjiang e-WeChat applet, Heilongjiang ETC (official account of WeChat), Heilongjiang ETC (app);

Tel: 0451-96369,0451-12328.

9. Shanghai

Detailed inquiry: Shanghai Traffic Card (APP), www.sptcc.com (website);

Tel: 02 1- 12 122.

Jiangsu 10

Detailed inquiry of charges: APP and outlets;

Tel: 025-96777.

1. Zhejiang Province

Detailed inquiry: Zhejiang ETC (official account of WeChat), Zhejiang ETC(APP), www.zjetc.net (website);

Tel: 0571-888 91122.

12. Anhui

Detailed inquiry: Anhui etc (app);

Tel: 055 1-96369.

13. Fujian

Detailed inquiry: Fujian Expressway (official account of WeChat), Mintongbao (official account of WeChat), Mintongbao (APP) and Mintongka online business hall;

Complaint telephone number: Fujian province calls 12 122.

14. Jiangxi

Detailed inquiry: website;

Tel: 079 1- 12328.

15. Shandong

Detailed inquiries: Expressway ETC Center (Alipay applet), Expressway ETC (WeChat applet), Expressway ETC (WeChat official account), owner E-line (WeChat official account), eRoad (APP), Qilu Net (APP);

Tel: 0531-96669,95011(Shandong expressway ETC customer service), 4007907979 (Qilu traffic ETC customer service).

16. Henan

Detailed inquiry: car e line ETC (applet), car e line (app), www.96 18968.com (website);

Tel: 037 1- 12328.

7.Hubei Province

Detailed inquiry: Hubei e-brigade (official account of WeChat), SMS and banking service outlets outside CCB;

Tel: 027- 12 122 (for complaints), 027-96576(ETC customer service).

18. Hunan

Detailed inquiries: Hunan ETC Assistant (applet), Hunan Expressway ETC (official account of WeChat), Hunan Expressway (APP), SMS;

Tel: 073 1- 12328.

9.guangdong

Detailed inquiry: Yuetong Card ETC (applet), Yuetong Card (official account of WeChat), Yuetong Card (APP),/(website);

Tel: 020-96998 (complaint), 020-96533(ETC customer service).

Guangxi

Detailed inquiry: Guangxi Jietong (official account of WeChat), Baguixing (APP) and Dora Alliance (APP);

Tel: 077 1-96333 (for complaints), 077 1-5896333(ETC customer service).

2 1. Chongqing

Detailed inquiry: Chongqing Expressway ETC (official account of WeChat);

Tel: 023- 12 122.

2. Sichuan

Detailed inquiry: Sichuan Expressway ETC (official account of WeChat), SMS;

Tel: 028-12122,028-12328.

3. Guizhou

Detailed inquiry: ETC service (Alipay applet), Kyushu ETC (WeChat official account), micro ETC (WeChat official account);

Tel: 085 1- 12328 (for complaints), 400808787 (etc customer service).

24.yunnan

Detailed inquiries: Express (Android APP) and Yunnan ETC (iOS);

Tel: 087 1- 12328

25.shaanxi

Detailed inquiry: Sanqintong (WeChat applet), Sanqintong (APP), website;

Tel: 029- 12328, 029- 12 122, 029-96 166(ETC customer service).

26.Gansu

Detailed inquiry: Gansu Expressway E Pay (small program);

Tel: 093 1- 12328 (for complaints), 093 1-852986 1(ETC customer service).

27.Qinghai

Detailed inquiry: ETC assistant (applet), micro ETC (applet), micro etc (app);

Tel: 0971-6231000,097/kloc-097 1-6232000.

28. Ningxia

Detailed inquiry: SMS and customer service inquiry system;

Tel: 095 1- 12328.

9. Xinjiang

Detailed inquiry: new e-Chang distribution (small program), new e-Chang information (official account of WeChat) and new e-Chang (app);

Tel: 099 1- 12328 (for complaints), 099 1-96200(ETC customer service).

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