My electricity bill has been paid in full, why are you still sending messages asking me to pay? Is there something wrong with your system?

According to your description, if you have paid your electricity bill, you can check the payment record verification through the "China Southern Power Grid 95598" WeChat official account and other channels. If you still receive reminder information or still display arrears , the following situations will cause this problem:

1. Electricity bill reminder text messages are sent in batches by the system. If the SMS channel is blocked, it will cause a delay in receiving; 2. Your payment information has not yet been returned to the power supply. system, resulting in the account not being written off yet. During this period, the power supply company issued a reminder to you. We apologize for the inconvenience.

It is recommended that you call the power supply 24-hour service hotline 95598 for consultation.

We hope our answer will be helpful to you.