Called 10086 1 1 to check the phone bill. Why can't I get the text message?

If other short messages are received normally, only the message sent by code 10086 cannot be received. It is suggested to clear the redundant short messages stored in the mobile phone, restart the mobile phone or plug the SIM card again, and check whether some software on the mobile phone has intelligently intercepted the information of 10086. If you still can't receive it normally after the above tests, you can call 10086 for consultation.