Joke Collection Website - Blessing messages - Samsung note3 can see incoming messages, but it does not display unread messages, and there is no sound in incoming messages. What happened?

Samsung note3 can see incoming messages, but it does not display unread messages, and there is no sound in incoming messages. What happened?

Hello:

According to your description, we suggest that you:

1. Under mobile phone operation: Settings-General-Application Manager-Slide Screen Option (All)-Find information-Click to enter, clear data and try.

2. Settings-General-Application Manager-Slide Screen Option (All) -BadgeProvider Click to enter the data cleaning test.

3. If the problem still exists (caused by third-party software)

Please back up telephone data (phone book, SMS, multimedia materials, etc.). ) and try to restore the phone to factory settings (Settings-General-Reset-Restore Factory Settings).

Note: all the data stored in the mobile phone is lost, so it must be backed up to the sim card and sd card in advance before operation.

Welcome to Samsung's service platform for maintenance reservation: www.samsung.com.cn/pre-booking.