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What are the questions asked in the job interview and how to answer them?
1. What would you do if you were asked to sell bank credit cards?
A:?
(1). First of all, we should have a comprehensive understanding of the functions of bank credit cards. To know that different cards have different offers, we should focus on recommending relevant offers and functions for different groups of people.
(2) Understand the characteristics, advantages and disadvantages of competitors' credit cards, especially the disadvantages, and compare them with our own.
(3) You can use your own network of contacts, such as knowing the boss of a company, the financial controller of a company, etc., which makes it easier to get a credit card.
(4) Investigate the areas not covered by the Bank's credit cards, and adopt the methods of sweeping the building, setting up stalls and using relationships. In order to further promote,
(5) Use the card ceremony to encourage people to handle and fully mobilize their family, friends and social relations, so that everyone they know can handle the card.
2. In an American hotel, China tourists found it interesting to see a waiter with a badge of "I can, I can" on his chest, so they said to the waitress, "Can you give me such a badge?" The waitress said, "Sorry, I can't see you off. It's company policy. This is the company badge. I didn't bring mine. Sorry. " What does this story give you?
A: This badge can also be given to customers if you stand to fully meet their needs. But this involves a problem. Is this badge unique?
Besides, if she doesn't give the badge to the customer, it will bring bad results to her company. Besides, if she doesn't give the badge, it's empty talk, so it's wrong to consider the problem from two angles.
You just arrived in the office this morning, and the director asked you to go to his office. There are customers waiting for you at the door. At this moment, the power supply rang. How did you handle it properly?
A: Say hello to the customer first, ask him to wait in your office for a while, and then call him back when you answer the phone. Then call the director will be late, then receive the customer, and then go to the director after receiving the customer.
At present, the sales of beer and liquor are very good, but the sales of rice wine are not good. If you are the manager of a yellow rice wine enterprise, try to solve the problem that the sales volume can't go up?
Answer: Do a good job in marketing and use traditional promotion channels, such as supermarket promotion, hotel rebate, advertising and so on. Little by little, sales naturally came up.
5. What will you do when you enter the bank?
Answer: Understand the basic situation of banks and banking business, and the similarities and differences between postal savings and other commercial banks. Law-abiding, steady and practical, studious and enterprising, with team spirit. Serious work attitude and good service attitude can build a strong customer base, consult modestly, learn more and ask more questions, master business knowledge as soon as possible, improve business ability, deal with busy counter business, respect leaders and unite colleagues.
6. Why did you choose to work in China Postal Savings Bank?
A: As an economic organization rooted in rural areas for a long time, postal service has its unique values. At present, it is challenging to deepen postal reform. I want to integrate into a big family, accept her test and bring her new ideas.
Extended data:
Matters needing attention in interview:
First, the mentality is calm.
Keep a cool head during the interview (not because the interviewer deliberately makes things difficult; Don't affect your expression and conversation because there are too many interviewers or the level of interview questions is uneven. Be patient, have self-restraint and handle your answers properly. Think mature and talk calmly. Have clear and positive goals and plans for future career development.
Second, clear thinking.
When introducing your experience, be clear (study experience, work experience, reasons for leaving your job). Say dry goods first, don't expand, don't say useless words, and then introduce them in detail when the interviewer focuses on it, paying attention to controlling the rhythm. Don't be influenced by the interviewer's quality and mood swings, don't be emotionally antagonistic, be moderately positive, and be neither humble nor supercilious. The reason for leaving is clear and the logical relationship is normal. Have a certain understanding and identity with the company.
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