The short message has been downloaded, but it can't be downloaded. The SMS function is not available. What's wrong with it?

1, check whether the mobile network is normal, because the information reception is incomplete and it can't be opened, especially if the signal or mobile phone is not very good.

2. Check whether the SMS storage service is abnormal.

3. Check other messages. Some text messages may have compatibility problems.

Second, the solution:

1. If only a few short messages can't be opened, there may be compatibility problems. Suggest that the other party try again.

2. If all the short messages cannot be opened, please try to clear the data after backing up the short messages.

3. Check whether there is a new version of the machine system and try to upgrade the system.

4. If it is invalid, back up the data in the machine (contacts, text messages, photos, etc. ) and try to restore the factory settings.

If the problem still exists, please take the purchase invoice, maintenance card and machine to the service center, and the professional after-sales engineer will help you test it.

Extended data:

Common troubleshooting of mobile phones:

Symptoms: The mobile phone can't send messages.

1. SMS center number is not set correctly. Please re-enter the correct SMS center number.

2. There is no signal or the battery of the mobile phone is insufficient;

3. The system is busy during the peak period of holiday SMS sending, so it is suggested to try again later or avoid the peak period of sending;

4. The sending format is incorrect. If you send a short message to PHS users, you need to add the area code before the number;

5. The short message sending time exceeds 24 hours;

6. The mobile phone shields the short message sending function;

7. Blacklisted by SMS;

8. Insufficient quantity balance;

9.SMS inbox and outbox are full.

If the above reasons cannot be solved, you can contact the local manual customer service or go to the business hall to confirm whether the SMS function is enabled and hand it over to the staff.