Citic customer service said that there were two credit cards in my name, but I didn't receive a reminder phone message. What does this mean?

I didn't receive a credit card message from CITIC Bank, which may be due to the following reasons:

1. Does the transaction amount reach the reminder starting point? The default starting point of transaction reminder SMS is 500 yuan.

2. Was the mobile phone in normal condition at that time? The signal was smooth and it could receive other short messages normally.

3. You can receive CITIC SMS normally: no blacklist screen is added.

4. SMS not sent or delayed: the transaction reminder is sent in real time, and the bill reminder is the next day of the bill.

First, the mobile phone can't receive the short message sent by the bank. Generally speaking, there are three possibilities:

1. Do you want to check whether all the short messages are not received first? If so, go to the service hall of your operator and they will help you solve it. If only the short message from the bank is not received, then there are two situations.

2. You installed the software to intercept short messages. For example, 360 security guards, XX assistants, etc. They intercepted the message by mistake. Can you temporarily turn off the interception function of these software to see if it is normal? If it is normal, it means that there is something wrong with your interception rules. Reset it or restore the default values.

3. A Trojan horse intercepted your message. Because now the basic way for hackers to steal bank cards or Alipay is to intercept verification code messages sent by Alipay or banks. The bank sent a short message, Trojan horse intercepted it and sent it to his mobile phone, then stole your money. Pay special attention to this situation, quickly restore the factory settings, and then try to receive bank text messages? It can usually be solved.

None of the above methods can solve it. Usually you are a cottage or brush a malicious rom of unknown origin, which will quickly upgrade the official ROM of the manufacturer; For the former, brush a reliable rom or find a repair shop to solve it.

There are several situations in which you can't receive a text message. First, the system docking problem, the docking between the banking system and the mobile phone card operator system is occasionally omitted, resulting in the failure of information transmission; Second, the credit card bank didn't give you a short message reminder of small consumption. At present, at least one-third of banks do not provide free SMS notification for consumption below 500 yuan, which must be paid by consumers, and 500 yuan and above are free; 3. The mobile phone you used does not match the mobile phone number reserved when you applied for a credit card at that time.