There are several basic processes for taxpayer satisfaction survey.

Design the survey content, select the survey object, carry out the survey task, and finally evaluate, analyze and improve the survey results.

The basic process of taxpayer satisfaction survey is as follows:

1, design survey content.

The organizer of the survey first chooses the content of the survey and designs it. Including service attitude, professional skills, power use and so on.

2. Select the interviewee.

Choose the right interviewees according to different time periods and different business characteristics.

3. Carry out investigation tasks.

It should be noted that the fundamental purpose of taxpayer satisfaction survey is to promote tax service and improve the harmony of tax collection and management.

4. Evaluation, analysis and improvement of the survey results.

Through the survey of taxpayers' satisfaction, we can find problems in tax service, tax collection and management, and the construction of cadres, so as to effectively improve and prevent them and promote the overall construction level of the tax system.