I booked a plane ticket on Ctrip two days ago, and the payment also prompted the ticket to be issued successfully. I received a text message today saying that my flight was cancelled. What happened?

If the scheduled flight is cancelled in advance, the airline will sign, change and return it for free. It is suggested to contact the counter as soon as possible, and try to meet the change demand on the premise of having a seat.

If the flight is delayed or cancelled due to maintenance, flight deployment, business, crew and other reasons, the airline will provide passengers with flight dynamic information and arrange services such as meals or accommodation. If the flight is delayed or cancelled due to weather, emergencies, air traffic control, security check and non-carrier reasons such as passengers, the airport can provide passengers with flight dynamic information and help them arrange meals and accommodation at their own expense.

In this case, you can contact Ctrip customer service to refund or change the ticket, which is mainly what Ctrip should do. You can also go directly to the airline counter for a free full refund or change. No matter which party you are looking for, you must not shirk it for any reason, otherwise you can call 123 15 to complain.