What should I do if the mobile phone number of JD.COM pick-up code is inconsistent?

Communicate with merchants and courier companies.

If the claim code is not received, it may be that the goods have just arrived at the rookie station and have not been put into storage, so the rookie station has not been able to send the specific verification code. If the goods have been put into storage, but the extraction code has not been received, it may be that the instrument of the rookie station did not send the extraction code by SMS. At this time, you can contact the Taobao seller to inquire about the relevant extraction code. If you stay in the rookie station for too long and still haven't received the claim code, it may be that the staff of the rookie station made a mistake and didn't enter the product information. You can go to the rookie station to check the courier information and report it to the staff.

The mobile phone number in the information of the shopping consignee in JD.COM Mall is wrong: contact the seller before the goods are sent out, and obtain the explicit consent of the seller to change the receiving address information or the mobile phone number of the consignee in the order, or negotiate.