The most ruthless way for merchants to complain about non-delivery

Complain directly to the official customer service of the platform, complain to the consumers' association, and call 123 15 to apply for arbitration or bring a lawsuit to the court.

1. Complain directly to the official customer service of the platform: No matter Taobao, JD.COM or other e-commerce platforms, you can find the contact information of their official customer service and make a complaint by phone or online customer service. The official customer service will try its best to help solve the problem. If the merchant does not deliver the goods, the platform will handle it accordingly.

2. Complain to the Consumers Association: If the situation of non-delivery is serious, you can complain to the local Consumers Association. Consumers' associations will intervene in the investigation and safeguard consumers' rights and interests in accordance with relevant laws and regulations.

3. Call 123 15 to complain: 123 15 is a consumer complaint hotline, which consumers can call to complain about the merchant's non-delivery behavior. When dialing, you need to add the city area code where the merchant or platform company is registered.

4. Apply for arbitration or bring a lawsuit to the court: If the merchant's failure to deliver the goods constitutes a breach of contract, consumers can defend their rights or bring a lawsuit to the court according to the arbitration clause in the contract. In this process, consumers need to prepare sufficient evidence, such as order information, payment vouchers, chat records, etc.