Note 3 SMS export

According to your description, Samsung NOTE3 series mobile phones are connected to computers. You can do the following:

1. Download and install kies3 driver software on the computer. Please visit the specific download address of kies3:

/support/useful software/KIES/JSP

2. After the installation, you can connect the mobile phone to the computer by connecting the data cable. If you can't connect, please drop down the curtain menu at the top of the mobile phone, click Connect as a media device, and then select MTP connection mode.

If you still can't connect to the computer after the above operation, it is recommended that:

1. Check whether Windows Media Player is installed in the computer, and check whether the version of Windows Media Player in the computer is higher than 1 1. If the version is low, it is recommended to download the latest version of the software.

2. Replace the USB interface of the computer. It is recommended that the desktop use the USB port on the back of the host.

3. If conditions permit, replace the data cable and try to connect.

4. Try to turn off the antivirus software or firewall in your computer.

5. This may be related to the computer system compatibility program, or you can try to connect to another computer.

If you have any comments, suggestions and comments, please click: support.samsung.com.cn/survey.