What is the customer service telephone number of China Railway?

12306 The national unified manual customer service telephone number is 12306.

After dialing 12306, there will be a voice prompt. If you need to press the key to select service items, press 1 to select passenger service according to the prompt, and then

Press 0 according to the prompt of the human service, and then wait for the human service to answer your question.

China Railway Customer Service Center (12306 network) is an important window for railway service customers, and will integrate passenger and freight transportation letters of the whole railway.

Information, provide passenger and freight transportation business and public information inquiry service for social and railway customers. By logging in to this website, customers can

Inquire about passenger train schedule, fare, whether the train is late, remaining tickets, ticket outlets, freight rates and vehicle technical reference.

Number and related passenger and cargo rules. Railway freight customers can handle business through this website.